SI2 Technologies - L3 Windows Engineer - VMware/Citrix/Nutanix (9-15 yrs)

L3 Windows Engineer

Qualifications : B.Tech/B.E - Computers/IT, Graduation/PG in Computers/IT

Certifications : MCSE, VCA/VCP, ITIL

Exp : 9-15 Years

Skills :

- Windows Expert preferably on Windows Server, VMware, Citrix Xen, Nutanix platform.

- Knowledge of monitoring & Management tools like logic Monitor, vCentre, SolarWinds etc.

- Advance windows OS installation, configuration and troubleshooting

- Good knowledge of OS performance fine-tuning

- Knowledge of SCCM, Patch Management.

- Sound knowledge on services like DNS, DHCP and active directory

- Awareness of storage and multipathing

- Advance Microsoft cluster configuration and troubleshooting

- Virtualization configuration, troubleshooting of day to day issues and performance fine-tuning.

- Knowledge of VDI environment.

- Knwledge of Citrix Xen Center.

- Worked on native backup tools and commercial backup software

- Advance IIS administration/trouble shooting and fine-tuning of service

- Worked on hardware from different vendors

- Hardware raid configuration and troubleshooting

- Cross platform awareness

- Good Knowledge of MSSQL and troubleshooting between OS and database

- NOC & Datacenter experience.

- Working Knowledge of ITSM tools like Service Now (Preferred).

Roles & Responsibilities :

- Carry out the complex level of troubleshooting on Windows Server OS.

- Participate in Change Management meetings, Review Technical designs.

- Sync up with Management, Prepare performance reports.

- Train/Monitor L1/L2 teams, Handle Major Incidents.

- Technically update the tickets in ticketing system for all the issues handled / worked upon

- Work on Change requests and take them towards closure as per defined timelines

- Participate in architecture designing, Executions.

- Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.

- Performance analysis of data using monitoring Tool

- Identify performance improvement areas and plan for execution.

- Carry out OS, application and firmware upgrades as and when required

- Implementation of solutions as per Scope defined

- Identify performance bottle neck and mitigate them

- Work towards automation of day to day tasks.

- Follow the approval process for patch management, OS and firmware upgrade

- Troubleshoot VDI issues.

- Work on problem tickets ,Identify root cause, Review RCA documents.

- Manage and troubleshoot Virtualization Platforms.

- Update of tickets in the ticketing tool.

- Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving customer experience.

- Should work towards enhancement of his skill set on a continual basis.

- Coordinate with Onsite team for updates/KT/Documentations/Tasks.

Job Type : FTE

Designation : L3 Windows Engineer

Positions : 1

Required joining date : As soon as possible

Compensation : Best in the Industry

Work Experience : 8+ years