Territory Sales Manager- Ops

ACCOUNTABILITIES & ACTIVITIES

1Achieving the Planned Sales Volume and other targets of MS, HSD, Lubes & NFR  for the Territory

• Implementing the annual sales plan for the territory
• Strive and achieve the ABP numbers.

 Setting targets of MS & HSD, Lubes and NFR sales for the territory.

2New Business Development

• Responsible for New Business development as per the ABP for the Division and Zone.
• New LOA generation
• Commissioning of ROs
• Responsible for getting all the NOCs and adhere to all the statutory compliances.

3Supervising Development of the Retail network of Essar ROs by identifying suitable land & franchisees.

• Identifying new sites and franchisees for setting up of RO's after TA analysis
• Coordinate for all statutory approvals
• Monitor construction & development of RO as per Co. specifications
• Complete commissioning of ROs within milestones set in ABP 

4Provide adequate support to ROs both by way of stocks & promotions.

• Promotional activities to be conducted at the RO's
• Product indent monitoring & avoid product dry outs at the ROs
• Liaise with supply points for timely receipts
• Follow up on legal cases

5Follow up with Government Agencies for statutory approval & licenses

• Submit applications as per norms to licensing authorities.
• .Liaison with District Magistrates office & other related department for issuance of NOC.
• Liaise with Metrology & PESO department for approval of licences.

6Inspect retail outlets regularly on maintenance, compliance & adherence to safety, regulatory & company norms

• Adhering to mandatory norms
• Routine monthly Retail outlet inspection

7Maintain high standards of Q&Q and redress of customer complaints.

• Meet targets for CRA
• Surprise checks/sampling 
• Investigate customer complaints & resolve it to the satisfaction of the customer.

8Franchisee Management

• Regular meeting with franchisee to resolve problems
• Advise franchisees on staff appointment  for housekeeping and safety standards
• Resolve channel conflicts

9Liasoning with vendors and competitors

• Maintain cordial relation with concerned personnel
• Follow up with equipment vendors for on time installations and reduced downtime.

10Training of franchisees and forecourt staff.

• Identify training needs of franchisee and staff
• Conduct on-site training
• Recommend staff/franchisee for company training

Qualifications for Internal Candidates

1. SKILLS & KNOWLEDGE
2. Educational Qualifications & Certifications:
1. Graduate Engineer or Post graduate in Marketing Management
3. Relevant (Functional/Level) & Total Years of Experience:

             Relevant Experience: 4 to 8 year experience

Functional Skills:

1. Detailed product knowledge & retail policies
2. Managing channel partners
3. Strong networking skills
4. Willing to travel extensively
5. Knowledge of Retail operations& logistics economy
6. Selling skills
7. Behavioural Skills:
8. Customer orientation & High integrity
9. Negotiation Skills
10. Strong communication
11. Perseverance
12. Interpersonal skills

Please note candidates willing to relocate to the below mentioned locations only apply:

Coimbatore, Rajamundhry, Shahjahanpur, Solan, Sagar, Latur, Parbhani, Kolkata,

Amritsar, Bhubaneshwar, Calicut, Palanpur, Durgapur, Medchal, Cuddalore, Khammam