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122 NatWest Services Jobs
HR Advisory Team Manager, VP
11-15 years
Chennai, Gurgaon / Gurugram, Bangalore / Bengaluru
1 vacancy
HR Advisory Team Manager, VP
NatWest Services
posted 11hr ago
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Key skills for the job
Job Description
- In this key role, you ll be leading, motivating and developing the skills and technical knowledge of a team of advisers to deliver high standards of service while meeting statutory requirements across multiple jurisdictions
- We ll look to you to proactively support the senior team to determine the strategic direction of the function and to deliver the people, customer and operational efficiency agendas
- It s an opportunity to drive customer excellence, gathering and acting upon customer and other forms of feedback to make improvements and drive overall success of the function, giving you and your work excellent exposure
- We are offering this role at Vice President level
As a HR Advisory Team Manager, you ll lead a team that are appropriately skilled to provide quality and accurate HR advice, taking into account consistency, policy, employment law, risk management and commercial views.
- Monitoring and measuring individual performance management and completing quality assurance processes
- Reporting team performance to the operations manager using relevant reporting metrics
- Planning, allocating and organizing resources to manage workflow and developing contingency plans for the business in case of disruption to operation
- Contributing to business and strategic planning and the delivery of operational plans
- Investigating and resolving complaints received from the business, HRBPs and other stakeholders
- In depth practical knowledge of employment law
- An understanding of broader commercial and business measures
- Excellent relationship management skills and the ability to resolve conflict and achieve shared goals
- Risk analysis and management experience
- Well-developed planning and organizing skills, and the ability to identify operational problems and provide practical solutions
- Excellent written and verbal communication skills
Employment Type: Full Time, Permanent
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Vice President salary at NatWest Services
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