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NatWest Services

Compare

4.0

based on 1 Review

81 NatWest Services Jobs

Relationship Manager, Credit Delivery

National Westminster Bank (NatWest)

4.0

based on 1 Review

4-9 years

Gurgaon / Gurugram

1 vacancy

Relationship Manager, Credit Delivery

NatWest Services

posted 6d ago

Job Role Insights

Key skills for the job

Software Configuration Management Customer Service Relationship Management Focus Business Planning Customer Retention

+ 1 more

Job Description

Join us as a Relationship Manager, Credit Delivery

Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
You ll be managing customer relationships and aiming to exceed their expectations, every time
Hone your relationship management skills by managing and maintaining existing client relationships and make sure that excellent client services are being delivered
Were offering this role at senior analyst level

What youll do

We re looking for someone who ll put our customers at the heart of everything they do. As a Relationship Manager, you ll be executing our customer contact strategy and driving exceptional service and regular contact with every customer in your assigned portfolio, and delivering new business from the customer base. We ll also look to you to develop your business plan for the portfolio and maintain a focus on customer retention and acquisition.

You ll also be:

Collaborating with colleagues in other teams to make sure that existing customer relationships are strengthened and retained and opportunities for new business are identified
Improving the quality of information held on our customer base by enhancing and maintaining the quality of customer service review documents
Developing strong working relationships with the relationship assistant team to make sure that our customers receive the best possible experience
Participating in the local community and at events to support existing customer relationships and provide enhanced opportunities for new business

The skills youll need

To join us in this role, you ll need strong relationship management skills and successful background in a customer driven environment. We re looking for someone with experience of dealing with highly influential customers who can achieve high levels of service every time.

You ll also demonstrate:

Experience of delivering objectives and recognising new business opportunities
Knowledge of credit processes and the ability to structure personal lending proposals
The ability to work on your own initiative, be part of a team and encourage and motivate others
Excellent written and verbal communication skills

Employment Type: Full Time, Permanent

Read full job description