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Service Now Developer CSM FSM
Natobotics
posted 4d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
ServiceNow CSM/FSM expert Minimum 6 Years -12 Years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications
Design, configure, and customize ServiceNow modules to optimize legal service processes such Customer Service Management and Financial Services Operations Implement best practices for legal service management using ServiceNow, ensuring alignment with the organizations goals
Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions
Perform system testing, troubleshooting, and issue resolution during the implementation phase
Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow
Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design
Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform
Document processes, configurations, and solutions to create comprehensive user guides and training materials
Proven 6+ yearsexperience as a functional consultant or business analyst in legal services management
In-depth understanding of processes and workflows within organizations
Strong expertise in configuring and customizing the ServiceNow platform for legal service management
Excellent communication and interpersonal skills
Relevant ServiceNow certifications (e
g
, ServiceNow Certified Implementation Specialist) are a plus
Design, configure, and customize ServiceNow modules to optimize legal service processes such Customer Service Management and Financial Services Operations Implement best practices for legal service management using ServiceNow, ensuring alignment with the organizations goals
Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions
Perform system testing, troubleshooting, and issue resolution during the implementation phase
Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow
Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design
Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform
Document processes, configurations, and solutions to create comprehensive user guides and training materials
Proven 6+ yearsexperience as a functional consultant or business analyst in legal services management
In-depth understanding of processes and workflows within organizations
Strong expertise in configuring and customizing the ServiceNow platform for legal service management
Excellent communication and interpersonal skills
Relevant ServiceNow certifications (e
g
, ServiceNow Certified Implementation Specialist) are a plus
Employment Type: Full Time, Permanent
Read full job description What people at Natobotics are saying
Developer salary at Natobotics
reported by
1
employee
₹7.2
L/yr - ₹9.2
L/yr
9%
more
than the average Developer Salary in India
View more details
What Natobotics employees are saying about work life
based on 5 employees
Strict timing
Monday to Friday
No travel
Day Shift
Natobotics Benefits
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