Associate Analyst - Collateral Production

About Lowe s

Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

About the Team

The team supports execution for projects through space clean up and space planning, manages store queries related to those projects supported.

Job Summary:

The Associate Analyst - Collateral Production is responsible for setting up new non-retail items, including fixtures, signage and product displays. Works with team to leverage enterprise capabilities in setting up the non-retail items to facilitate reset project execution and item replenishment. This role manages non-retail item onboarding execution, troubleshooting/error resolution, and maintains awareness of all business activities, such as product line review portfolios, to drive a consistent level of business readiness. This role will be responsible for delivering top-tier customer service to all Lowes internal stakeholders and will be held accountable to exceptional customer service ratings.

Roles & Responsibilities:

Core Responsibilities:

• Execute the tasks assigned on time and with agreed level of accuracy.
• Handle Issue Resolution and Service tickets for the projects executed.
• Help setup Non-Retail Items and its maintenance.
• Collaborate with Analysts and Sr Analyst to meet the goals and advance and business knowledge.

Years of Experience:

1 to 2 years of Retail Experience

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

B.com / BBM / Retail Operations Management

Skill Set Required

Primary Skills (must have)

• Excellent oral and written communication skills
• Experience working across cross functional teams
• Basic to Intermediate Excel and Microsoft Office Applications
• Strong attention to detail and problem solving

Secondary Skills (desired)

• Retail experience

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.