NPCI - Lead - Merchant Partnerships (8-15 yrs)

Role Contour: Lead end-to-end operations of merchant management for expansion of UPI /RUPay as a holistic payment tool/ option in the strategic merchant ecosystem.

Job Responsibilities:

- Execute defined strategy for engaging with large strategic merchant partnerships & to drive identified collaboration opportunities in terms of interoperability.

- Create new opportunities and drive acceptance for global strategic accounts for UPI and RuPay

- Act as the primary point of contact for strategic international partners, fostering strong relationships and facilitating communication.

- Drive the implementation of acceptance across key international merchants to enable RuPay & UPI.

- Monitor and evaluate the performance of international merchants, identifying areas for improvement and optimization.

- Responsible for improving Indian travellers experience across various key merchants & strategic partners

- Ensure project go live through rigorous tracking and working across NPCI & NIPL stakeholders.

- Understand the merchants, business, analyze their performance, market data based around NIPL offerings' usage and drive use cases development to implement relevant solutions on subsequent improvisation

- Drive overall expansion of key merchants and volume achievement by coordinating with the merchants and exploring efficient ways for enhancing value of collaboration

- Interact with several stakeholders, including merchants, acquirers and third-party agents to understand product issues.

- Ensure activation/ retention of merchants to achieve brand preference including initiatives related to product, marketing and technology

Skills & Qualifications:

- 8+ Years of work experience in the International Merchant Relationships

- MBA from a reputed college

- Excellent in Advanced Excel & PPT presentations.

- Excellent team working, interpersonal communication, and customer service skills

- Must be good in problem solving, organization/relationship building skills.

- Must have worked with large international merchants and airlines.