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Engaged Employer
National Payments Corporation of India
3.9
based on 670 Reviews
Company Overview
Company Locations
Working at National Payments Corporation of India
Company Summary
Specialised RBI division for digital payments and settlements
Overall Rating
3.9/5
based on 670 reviews

Highly rated for
Job security, Skill development, Work-life balance
Work Policy

Work from office
93% employees reported

Monday to Friday
87% employees reported

Flexible timing
67% employees reported

No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
24 employees reported
Cafeteria
17 employees reported
Job/Soft skill training
17 employees reported
Office gym
11 employees reported
View all benefits
About National Payments Corporation of India
Founded in2010 (15 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersMumbai, Maharashtra, India
Office Locations
Websitenpci.org.in
Primary Industry
--
Other Industries
National Payments Corporation of India (NPCI), an umbrella organisation for operating retail payments and settlement systems in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, for creating a robust Payment & Settlement Infrastructure in India. NPCI offers a diverse range of digital payment solutions in India.
Mission: To touch every Indian with one or other payment services.
Vision: To be the best payments network globally.
National Payments Corporation of India Ratings
based on 670 reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
305
4
131
3
87
2
52
1
95
Category Ratings
4.2
Job security
4.1
Skill development
3.8
Work-life balance
3.8
Work satisfaction
3.7
Company culture
3.7
Salary
3.5
Promotions
National Payments Corporation of India is rated 3.9 out of 5 stars on AmbitionBox, based on 670 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at National Payments Corporation of India
based on 644 reviews
3.5
Rated by 161 Women
Rated 3.9 for Job security and 3.7 for Skill development
4.1
Rated by 483 Men
Rated 4.3 for Job security and 4.2 for Skill development
Work Policy at National Payments Corporation of India
based on 149 reviews in last 6 months
Work from office
93%
Permanent work from home
5%
Hybrid
2%
National Payments Corporation of India Reviews
Top mentions in National Payments Corporation of India Reviews
+ 5 more
Compare National Payments Corporation of India with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.9/5 based on 670 reviews | 3.3/5 based on 3.6k reviews | 3.9/5 based on 5.1k reviews | 3.9/5 based on 5.5k reviews |
Highly Rated for | Job security Skill development Work-life balance | No highly rated category | Salary Skill development Work-life balance | Skill development |
Critically Rated for | No critically rated category | Job security Promotions Work satisfaction | Job security | Promotions |
Primary Work Policy | Work from office 93% employees reported | Work from office 64% employees reported | Hybrid 50% employees reported | Work from office 82% employees reported |
Rating by Women Employees | 3.5 Good rated by 161 women | 3.2 Average rated by 351 women | 3.5 Good rated by 257 women | 3.7 Good rated by 608 women |
Rating by Men Employees | 4.1 Good rated by 483 men | 3.2 Average rated by 2.9k men | 4.0 Good rated by 4.4k men | 3.9 Good rated by 4.5k men |
Job security | 4.2 Good | 2.6 Poor | 3.0 Average | 3.5 Good |
View more
National Payments Corporation of India Salaries
National Payments Corporation of India salaries have received with an average score of 3.7 out of 5 by 670 employees.
Senior Associate
(433 salaries)
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₹5.7 L/yr - ₹21.1 L/yr
Deputy Manager
(112 salaries)
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₹6 L/yr - ₹16 L/yr
Graduate Engineer Trainee (Get)
(100 salaries)
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₹5.2 L/yr - ₹7.7 L/yr
Associate Software Engineer
(55 salaries)
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₹3.2 L/yr - ₹10 L/yr
Product Manager
(54 salaries)
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₹8.9 L/yr - ₹25 L/yr
Senior Lead
(52 salaries)
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₹19 L/yr - ₹51 L/yr
Operations Executive
(51 salaries)
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₹2.3 L/yr - ₹4 L/yr
Associate Software Developer
(48 salaries)
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₹5.5 L/yr - ₹9 L/yr
Software Engineer
(32 salaries)
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₹3.5 L/yr - ₹12 L/yr
Data Science Associate
(28 salaries)
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₹6 L/yr - ₹9.3 L/yr
National Payments Corporation of India Interview Questions
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National Payments Corporation of India Jobs
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National Payments Corporation of India News
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NPCI to decide on UPI merchant transaction limits, says RBI Governor
- The Reserve Bank of India (RBI) will allow the National Payments Corporation of India (NPCI) to revise the transaction limits for UPI payments made to merchants.
- The move is aimed at making the digital payments system more responsive to the economy’s needs.
- The new policy framework gives NPCI greater flexibility in calibrating limits for person-to-merchant (P2M) payments.
- However, limits on person-to-person (P2P) UPI payments will remain unchanged.
Yourstory | 9 Apr, 2025

NBSL’s BHIM 3.0 provides new offerings for users, businesses and banks
- NBSL, a subsidiary of NPCI, has launched BHIM 3.0, offering new features and improvements.
- The app is available in over 15 Indian languages and optimized for low internet areas.
- Users can now split expenses and make hassle-free payments with family and friends.
- BHIM 3.0 introduces advanced money management tools and in-app payment solution for merchants.
Banking Frontiers | 4 Apr, 2025

UPI Faces Second Outage In A Week
- Barely a week after the Unified Payments Interface system faced an outage, several users were again unable to use their UPI apps on Wednesday.
- Around 383 users reported facing outage at 7:18 pm. 51% of the users complained about issues with fund transfer, while 47% faced issues with payments.
- National Payments Corporation Of India Ltd. noted that intermittent declines in UPI were due to fluctuations in the success rates in some banks, resulting in increased latency.
- NPCI assured that it has been working closely with the banks, and UPI has been stable overall.
Bloomberg Quint | 3 Apr, 2025

UPI Suffers Second Outage In A Week
- In the second major outage in less than a week, UPI went down for several users across the country.
- The outage peaked around 7:24 PM with over 534 reports of issues with the UPI payments infrastructure.
- NPCI confirmed the outage and attributed it to increased latency in the UPI network.
- This is the fifth major outage for UPI in the past year, with the service experiencing technical issues and disruptions.
Inc42 | 2 Apr, 2025

UPI outage last week likely due to hardware failure, NPCI analysing root cause
- Last week, UPI faced a small outage, possibly due to a hardware failure.
- NPCI is working with the OEM to determine the root cause of the failure.
- NPCI has robust systems to handle the growing volume of UPI transactions.
- The March 26 bank-wide outage of UPI was one of the largest faced since 2020.
HinduBusinessLine | 2 Apr, 2025

UPI transaction value hits record high of ₹24.77 lakh crore in March: NPCI
- In March, UPI transaction value reached a record high of ₹24.77 lakh crore.
- On a year-on-year basis, UPI transaction volumes grew by 36% and transaction value increased by 25%.
- In comparison, IMPS monthly volumes declined by 20% year-on-year, but the transaction value rose by 5%.
- NPCI assured that the intermittent transaction declines faced by some banks are being addressed.
HinduBusinessLine | 1 Apr, 2025

New UPI Rules From April 1: NPCI Introduces Guidelines For UPI Number Seeding And Porting
- The National Payments Corporation of India (NPCI) has issued new guidelines for UPI-related facilities that will come into effect from April 1.
- Banks and other relevant financial institutions will be required to update their databases related to the Mobile Number Revocation List (MNRL) and Digital Intelligence Platform (DIP) weekly.
- The guidelines mandate that UPI apps must obtain explicit consent from users before linking or transferring their UPI number to another platform.
- The move aims to streamline the overall process and reduce transaction errors caused due to outdated or reassigned mobile numbers.
Bloomberg Quint | 1 Apr, 2025

Department of Posts to double its network of ATMs to 2,000
- India's Department of Posts (DoP) has announced plans to double its network of ATMs to 2,000.
- The new ATMs will be enabled for the interoperable card-less cash withdrawal facility and will be implemented under the operating expenditure (opex) model.
- The India Post Payments Bank (IPPB) has been managing the ATMs of DoP since 2022.
- The ATM network expansion is expected to get a boost as the National Payments Corporation of India (NPCI) has increased the ATM interchange fees and the RBI has allowed banks to increase customer charges for transactions beyond the mandatory free transactions.
HinduBusinessLine | 31 Mar, 2025
Key banking rule changes effective April 1, 2025—What you need to know
- The Reserve Bank of India (RBI) introduces new Priority Sector Lending (PSL) guidelines, effective April 1, 2025, to enhance credit flow to priority sectors and boost inclusive growth.
- The RBI restores risk weights on bank loans to Non-Banking Financial Companies (NBFCs) to 100% from 125% to provide relief from higher borrowing costs, effective April 1, 2025.
- The National Payments Corporation of India (NPCI) implements new guidelines for UPI number-based transactions, effective April 1, 2025, to boost security and reduce fraudulent transactions.
- RBI increases the maximum fee for ATM cash withdrawals to ₹23, effective from May 1, 2025, replacing the previous cap of ₹21.
HinduBusinessLine | 31 Mar, 2025
India’s UPI Payment Services Restored After Nationwide Outage
- India’s Unified Payments Interface (UPI) suffered a major outage, affecting millions of users.
- Platforms like Google Pay, Paytm, and PhonePe experienced disruptions, leading to payment failures.
- NPCI confirmed service restoration without disclosing the cause of the outage.
- The incident highlights the need for a more resilient digital payment infrastructure in India.
TechJuice | 27 Mar, 2025
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National Payments Corporation of India FAQs
When was National Payments Corporation of India founded?
National Payments Corporation of India was founded in 2010. The company has been operating for 15 years.
Where is the National Payments Corporation of India headquarters located?
National Payments Corporation of India is headquartered in Mumbai, Maharashtra and has an office in Mumbai
How many employees does National Payments Corporation of India have in India?
National Payments Corporation of India currently has more than 1,500+ employees in India. Engineering - Software & QA department appears to have the highest employee count in National Payments Corporation of India based on the number of reviews submitted on AmbitionBox.
Does National Payments Corporation of India have good work-life balance?
National Payments Corporation of India has a Work-Life Balance Rating of 3.8 out of 5 based on 600+ employee reviews on AmbitionBox. 65% employees rated National Payments Corporation of India 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read National Payments Corporation of India work-life balance reviews for more details
Is National Payments Corporation of India good for career growth?
Career growth at National Payments Corporation of India is rated fairly well, with a promotions and appraisal rating of 3.5. 65% employees rated National Payments Corporation of India 4 or above, while 35% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading National Payments Corporation of India promotions/appraisals reviews for more detailed insights.
What are the pros of working in National Payments Corporation of India?
Working at National Payments Corporation of India offers several advantages that make it an appealing place for employees. The company is highly rated for job security, skill development and work life balance, based on 600+ employee reviews on AmbitionBox.
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