Sales Manager

Job Summary

• As a Sales Manager at MY SOLAR, you will lead and manage the companys sales operations, ensuring achievement of revenue goals while fostering customer satisfaction.
• You will develop and execute sales strategies, oversee a team of sales professionals, and establish strong client relationships.
• Your role will also include analyzing market trends, identifying new opportunities, and collaborating with internal teams to align sales efforts with the companys objectives.

Relevant Industry Experience

• 6+ Experience in sales and business development within the solar, electrical switchgear, or renewable energy sectors is preferred.

Educational Qualifications

Qualification

• Bachelors Degree in Business Administration, Marketing, or related fields
• MBA in Sales/Marketing
• Knowledge of sales techniques and CRM systems.

Key Responsibilities

• Develop and execute sales strategies to meet revenue and growth targets.
• Lead, mentor, and manage the sales team to ensure high performance.
• Set, monitor, and achieve sales targets for the team and individual members.
• Analyze market trends and sales data to identify areas of growth and opportunity.
• Build and maintain strong relationships with key clients and partners.
• Prepare and present sales reports, forecasts, and market insights to senior management.
• Identify and develop new business opportunities to expand the companys market reach.
• Manage the sales pipeline, ensuring timely follow-ups and successful closures.
• Collaborate with marketing and product teams to align strategies and enhance sales enablement.
• Ensure customer satisfaction by addressing client needs and resolving issues promptly.

Key Skills

• Leadership and team management skills to inspire and guide the sales team.
• Results-oriented mindset with a focus on achieving targets.
• Strong communication and presentation skills for client and team interactions.
• Proficiency in CRM systems and sales analytics tools.
• Excellent organizational skills and attention to detail.
• Ability to analyze sales data and make data-driven decisions.
• Strong interpersonal skills to build and maintain client relationships.

Must-Have and Nice-to-Have Skills:

Must-Have Skills

• Proven experience in managing a sales team
• Strong communication and negotiation skills
• Proficiency in CRM and sales tracking tools
• Ability to achieve and exceed sales targets

Nice-to-Have Skills

• Basic understanding of digital marketing tools
• Knowledge of pricing and contract strategies
• Familiarity with competitor analysis
• Experience with salesforce management.

Key Result Areas (KRAs)

KRA / Description

• Sales Target Achievement -Meet or exceed assigned sales targets.
• Team Performance - Ensure individual and group sales goals are achieved.
• New Client Acquisition - Increase the number of new clients and partnerships.
• Customer Satisfaction - Maintain strong client relationships and retention.
• Sales Reporting - Provide timely and accurate sales reports and forecasts.

Key Responsibility Indicators (KRIs)

KRI / Measurement Criteria -

• Monthly Sales Target Achievement - Percentage of sales targets met or exceeded.
• Customer Retention Rate - Percentage of repeat business from existing clients.
• New Client Acquisition Rate - Number of new clients brought on board monthly.
• Sales Conversion Rate - Ratio of leads converted into successful sales.
• Sales Cycle Efficiency - Average time taken to close deals.

Reports Preparation and Management

Report / Frequency

• Sales Performance Report - Weekly
• Sales Forecast Report - Monthly
• Customer Feedback and Satisfaction Report - Quarterly
• Competitor Analysis Report - Half-yearly
• New Business Opportunities Report - Monthly

Database Management

Database / Example

• Client Database - Maintain detailed client records and sales history.
• Sales Pipeline Tracker - Track leads, opportunities, and sales progress.
• CRM Data - Regularly update and manage customer relationship management systems.
• Sales Forecasting Data - Record and analyze sales projections and trends.

Dos and Donts

DO's

• Build strong relationships with clients and partners.
• Provide regular training and support to the sales team.
• Maintain accurate and transparent sales records.
• Foster teamwork and collaboration within the team.

DON'Ts

• Overlook client concerns or feedback.
• Delay responses to client inquiries.
• Manipulate or falsify sales data.
• Allow conflicts to go unresolved.

Additional Terms

Terms / Description

• Target-Oriented - Must prioritize achieving and exceeding sales goals.
• Customer-Centric - Maintain high levels of client satisfaction.
• Innovative Thinking - Identify new opportunities and strategies.
• Flexibility - Adapt to changing market conditions and challenges.

Benefits

• Week Off: Sunday.
• Leave Benefits: CL, PL, SL, and festival holidays.
• Recognition Program: Employee recognition and rewards program.
• Skill Training: Opportunities for professional development.
• Departmental Training: Focused training programs for team growth.
• Work-Life Balance: Supportive environment encouraging a healthy balance.