My Money Mantra - Executive - Telesales (0-1 yrs)

Roles and Responsibilities

- Outbound calling to sale the loan and finance products like Personal Loan

- Coordinating with the customer and manager to provide the respective details and documents required for processing the loan

- Coordinating with the bankers and relationship manager to solve the customer query

- Uses independent judgement and resourcefulness to convert the customer and offer the personal loan.

- Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines.

- Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue

- Performs essential job demands for this position

Desired Candidate Profile

- Fresher with immediate joining from any Noida, Delhi NCR are eligible to apply

- Microsoft office products and other relevant technologies.

- Basic computer skills MS Word, Excel and Internet.

- Strong customer service skills experience required.

- Must have strong time management skills, the ability to multitask and work at a fast pace.

- Must have excellent verbal communication skills.

- Must demonstrate strong Internet research skills.

- Strong attention-to-detail required.

- Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.