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67 Muthoot Fincorp Jobs

Loan officer/Senior Loan Officer/ Loan Manager/Senior Loan Manager

1-6 years

₹ 2.25 - 5L/yr

Indore, Ahmedabad, Surat

30 vacancies

Loan officer/Senior Loan Officer/ Loan Manager/Senior Loan Manager

Muthoot Fincorp

posted 2d ago

Job Description

Main Task

1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.

2. Source new customers through BTL marketing and customer calling

Areas of Responsibility

Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction

a. Promptly travel to and from the customers home while safely handling the gold in transit

b. Carry out GLFH transaction while strictly adhering to process and policies

c. Maintain high level of customer satisfaction

d. Gold appraisal

Generating leads for GLFH

a. By conducting BTL marketing

b. Call inactive and other prospective customers

c. Responsible for conversion of leads generated

KRA

a. Adherence of timeliness (fulfilling the appointment within a specified time)

b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)

c. Quality of service

d. Number of leads generated through customer visit/calls and conversion %



Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Loan Officer roles with real interview advice

Top Muthoot Fincorp Senior Loan Officer Interview Questions

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
Q2. How can you approach to a customer?
Q3. How can you grow a business?
View all 101 questions

What people at Muthoot Fincorp are saying

What Muthoot Fincorp employees are saying about work life

based on 6.9k employees
64%
91%
47%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Muthoot Fincorp Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Team Outings
Work From Home +6 more
View more benefits

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