Renewal Manager

• Monitoring and managing all contract renewals
• Developing and implementing strategies to improve renewal rates
• Understanding customer needs and suggesting suitable renewal options
• Negotiating renewal terms with clients and coordinating with sales teams
• Providing excellent customer service to ensure customer satisfaction throughout the renewal process
• Identifying risks of contract cancellations and developing strategies to avoid them
• Working closely with various teams like customer service, billing, and sales to ensure the renewal process is smooth
• Tracking and reporting on renewal activities and trends
• Maintaining updated knowledge of the companys products and services
• Developing professional relationships with key customer stakeholders to promote contract renewals

Interested candidates, kindly share your resume to the following email id

kotteeswarid@cholamsispl.com