The primary role of a Senior Technical Communications Specialist position is to work closely with engineering teams to create technical project documents such as project descriptions, engineering plans, standard operating procedures, policies, reports, abstracts, developer and user documentation for hardware and software, API documentation, training manuals, knowledge base articles, implementation guides, release notes and other such documents. The position has the following responsibilities:
Work with customers to gather documentation requirements and feedback, and incorporate the necessary information into the documents created
Assist sales, marketing and applications engineering teams with preparing project, technical and commercial proposals
Work with sales, marketing and applications engineering teams with preparing product and service descriptions, journal articles, scientific and technical publications, fact sheets, brochures, blog posts, presentations, press releases and content for digital media to communicate ideas and supporting research
Work with fellow Technical Communications Specialists to develop and implement internal standards, best practices, style and format guidelines for technical communications
Assist the management team and executives to prepare periodic reports
Review documents prepared by team members to ensure accuracy, completeness, and clarity, along with compliance to internal standards and best practices for technical communications
Provide support and training to junior technical communications team members
Perform qualitative and quantitative analysis of the usage and effectiveness of technical communications published as a basis for improving the quality and consistency of scientific and technical writing through internal standards and best practices
Knowledge and Technical Skill Requirements Mandatory
Strong written and spoken English language skills
Strong ability to understand and present mathematical, scientific, and technical concepts both verbally and in writing
Document preparation with LaTeX (TeX Typesetting)
Experience working directly with teams of engineers