Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

MSD Pharmaceuticals

Compare

4.1

based on 255 Reviews

10 MSD Pharmaceuticals Jobs

Key Account Manager

MSD Pharmaceuticals Private Limited

4.1

based on 255 Reviews

3-7 years

Dehradun

1 vacancy

Key Account Manager

MSD Pharmaceuticals

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hospital Administration Healthcare Claims Adjudication Key Account Management Market Analysis

+ 4 more

Job Description

Key Account Manager

THE OPPORTUNITY

Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list.
Based in Mumbai, named one of the Best Companies for Women in India by Avatar, 2019, 2020 and 2021.
Join the premier biopharmaceutical company that has been in Asia Pacific for over 60 years.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

Key Responsibilities:

Customer Focus and Coverage

Proficient with the therapy and product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries.
Actively participate in identifying key and potential medical practitioners and specialists in the respective therapeutic segment in the assigned territory, and prioritize for the purpose of systematic customer coverage so as to generate maximum prescription sales for the company s range of products as per business plan.
Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Call on the Chemists, wholesalers as the case may be to track in-market sales of the products, booking of orders to ensure timely and adequate availability of products to meet market demand.
Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products.
Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing.
Contact customers on regular basis and deliver informative sales presentations based on customers need.
Constantly explore opportunities to develop new business within assigned therapy area.

Sales Performance & Results

Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives.
Specialist in the product knowledge, therapy knowledge and detailing skills so as to enhance productivity levels as expected by the Company.
Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered into by the Company with such other Company.
Explore opportunities to develop new businesses within assigned therapy area.

Planning & Sales Performance Management

Tactically plans to generate tertiary demand generation
Plans and executes field working as per approved tour programmes so as to cover all stakeholders as per decided frequency
Takes follow-up initiatives on feedback and customer service requirements.
Handles special product campaigns, new product launch campaigns as per Company s plans.
Covers the Nursing homes, clinics and hospitals as per agreed coverage requirements
Collects data on annual budget for medicines, mode of purchase, rate contract/tendering etc. as may be required and takes initiatives to tap these business growth avenues.
Assists in the collection of receivables, as per company policy.

Key Account Management

To nurture strategic relationships with top accounts, so a KAM must possess an in-depth knowledge of the company and its customers.
KAMs need to have a strategic perspective that goes beyond short-term gains. They must be able to juggle many moving parts and orchestrate deals and long-term plans that align with a mutually beneficial strategy.

Communication Meets

Actively participate in Cycle meetings, periodic Sales & Marketing meeting and conventions.
Conducts group meetings, medical education camps, speaker programmes as may be necessary from time to time for assigned therapy area.
Guides and helps other team members within therapy area to design and execute scientific activities as per experience.

Coaching and supervision

Actively participate in training, orienting and handholding the new comers
To be a Mentor to the Trainees, probationers and freshly inducted sales professionals in the assigned therapy area.
Expert in the therapy area and constantly providing guidance and coaching to TMs and STMs as per need.
To sanction leave of the sales professionals, as per company procedure.
Liaising with the Stockists and distributors in connection with customer service requirements. Provides guidance and coaching to TMs as per need.
To approve claims upto prescribed limits of authorized stockists, distributors, retailers in respect of breakages, date expiry, spoilage etc after due verification. In case of larger claims, provide accurate and vital inputs to the Management to take appropriate action.

Company, Industry & Product Knowledge

Demonstrate above average knowledge of all company marketed products, disease, therapy area, competitor products, promotional strategies and objectives. Develops a clear understanding of the Company s SOPS and protocols pertaining to his area of work.
Imbibes the guidelines pertaining to Adverse Event Reporting and takes prompt action in compliance with the requirements.

Market Analysis

Maintain quality customer list, current profile of assigned key accounts, key influencers & clinical thought leaders.
Execute Marketing Strategies in consonance with Marketing guidelines.
Collect Market intelligence, conduct market surveys, participate in special projects etc.
Actively seek and display knowledge of key customers in territory and therapy area.

Building Relations

Lead the scientific engagement of key stakeholders within therapy area so as to establish leading corporate image
Develop and maintain strong relationships with customers and build up a healthy rapport with them.
Work collectively with other team colleagues in arranging speakers, displays, special programs and CMEs to meet the educational needs of customers.

Distribution & Resource Allocation

Ensure adequate inventory level with trade partner and take prompt actions to prevent date expiry of products.

Adherence to Internal tools & Processes/ Administration /Values

Ensure timely submission of daily call report, sales documents, feedback reports, expense reports and other administrative duties are completed in an accurate and timely manner.
Adhere and demonstrate Leader behaviors.
In the discharge of your responsibilities, you will be required to undertake such other jobs as may be assigned to you by the Management from time to time.

WHAT YOU MUST HAVE

Degree in Sciences / B Pharm / Equivalent
5 or more year s relevant experience (Minimum 3 years experience in Oncology Sales)
Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/31/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Key Account Manager roles with real interview advice