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1 MR Marine Job

Technical Coordinator

1-4 years

Trichy, Chennai, Madurai + 3 more

1 vacancy

Technical Coordinator

MR Marine

posted 4mon ago

Job Description

  • Work closely with the Technical Team, Vendors, and Field Service Engineers to process quotes and orders, coordinate travel, manage customer relationships, and perform other administrative and record-keeping support functions.
  • Perform SAP task management and required follow-ups, ensuring clear, detailed, and well-organised information in SAP and other applications, including but not limited to history notes, customer and vendor contacts and updates, tasks, quotes, vessel schedule follow-up, service planning, and general information.
  • Work directly with the Technical Manager to enter quotes and maintain pipeline status in the SAP.
  • Assist with the proposal process, including drafting formal proposals
  • Prepare purchase orders and assist with order changes as assigned.
  • Follow-up with internal and external stakeholders as required.
  • Contact vendors to gather quotes and follow up on the material readiness upon order.
  • Aid the team in setting appointments and arranging domestic and international travel for the service engineers.
  • Coordinate with the service engineers, vessels, agents, and the customer for the service planning.
  • Follow-up with existing /pending quotes/orders.
  • Assist as requested with sales reports and project documentation.
  • Assist with expense report verification.
  • Coordinate expediting activities with other departments to ensure accuracy in pricing, delivery, invoicing, etc.
  • The coordinator works closely with the technical managers and global network team to ensure efficient management of the technical vetting process.
  • Schedule the appointment with the partners for the vetting interviews
  • Assist in the preparation of the vetting reports and sharing the reports with the GN team
  • Any other duties required commensurate with the scope of the role
Requirements
Function requirements
  • Bachelor s Degree, preferably Engineering
  • Minimum three years of related experience in technical procurement, compliance, subcontractor management, service planning or a related field. Experience in the marine, elevator, electrical, or service industry is preferred.
  • Basic technical knowledge to effectively process modernisation quotes and orders.
  • Proficient in ERP systems, preferably SAP Business One.
  • Experience in arranging international travel, including visa applications.
  • Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
  • Persistent, high attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent organisational, multitasking, follow up and time management skills.
  • Ability to read and interpret documents such as service agreements, project scopes, and project proposals
  • Proven ability to work productively individually or in teams.
  • Experience with Microsoft Office programs and other standard productivity tools like Google Workspace (Mail, Drive, Docs, etc.).
  • Open, clear, and professional communication in English; other languages are a plus.
Competencies
  • Strong customer focus and commitment to customer satisfaction through prioritisation, quality, efficiency, and professionalism
  • Complete tasks with attention to detail and high accuracy
  • Perform effectively in a demanding environment with changing workloads, often with competing and tight deadlines.
  • Ability to manage situations that require stress resistance, flexibility, and ingenuity
  • Adapt to customer and partner circumstances
  • Proactive, self-starting, and persistent attitude and walk the extra mile.
  • Work independently and with our collaborative team without close supervision
  • Detail-oriented, organised, collaborative, and responsive.
  • Ability to work in a home environment/ remote working.

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

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Technical Coordinator

1-4 Yrs

Trichy, Chennai, Madurai +3 more

4mon ago·via naukri.com
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