Module Lead - Systems

Job Description

Location : Bangalore/Hyderabad

Job Summary -

This is an Application Production support engagement, providing a (24*7) support for few mission critical MF/Java/.NET/Batch applications hosted on GCP/PCF/on-Premise environments.

Years of experience needed -

Candidate experience - 8+ Years

Technical Skills:

Monitor the application/Services/batch availability.

Act quickly on the application s(Performance, Availability) and Batch Job failures

Perform the required analysis (Code/Log) and escalate to the Engineering team as required.

Effectively handle the Incident, Release and Change management.

Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure Service Restoration in the least time possible.

Take care of the daily/weekly/monthly reporting.

Own and deliver the user stories assigned as part of the sprint.

o The user stories range from application code Debugging, Issue analysis, Code fix, Knowledge base creation, documentation of SOP s, Production Deployments, Pre & Post Patching/Maintenance activities, Service Requests.

o Build monitoring solutions using APM tools like Splunk, appdynamics,1000Eyes, ITRS, AppMetrics, MoogSoft, Kafka etc.

o Automation of day-day operational tasks.

o Be part of the Exit reviews to ensure the best practices are followed to have right code deployed to Production systems

o Provide the feedback/recommend improvements to the system which would enable highly stable systems.

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Certifications Needed:

As per industry standards

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.