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26 Moss Adams Jobs
Administrative Operations Manager
Moss Adams
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Administrative Operations Manager has the day-to-day responsibility for managing and developing the administrative operations team for their assigned region, groups, or service line. They will provide training, create a strong coaching culture, enforce safety best practices, manage performance, and ensure exceptional client service. The Administrative Operations Manager will work with regional operations leaders to develop or standardize policies and procedures and initiate, champion or implement initiatives to enhance overall effectiveness and efficiency of administrative and operations processes, resources, and tools. Additional responsibility may include office services/facilities and leadership support including tracking key performance indicators, developing recommendations for improved client service and operational and financial performance. Direct reports will include personnel tasked with administrative and/or office services/facilities support for their offices, region, groups, or service lines.
Individuals who thrive at Moss Adams exhibit the following success skills Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus.
Responsibilities:
- Manage and oversee the hiring, development and performance of the Administrative Operations team (and office services/facilities team, where applicable)
- Champion local, regional, and firm initiatives and identify ways to enhance the efficiency and effectiveness of process, resources, and tools
- Partner closely with local and regional leadership to understand client and business goals
- Proactively communicate best practices with the team and administer policies and procedures, recommending new processes where appropriate
- Participate in the onboarding and training of new administrative personnel answer questions and assigning resources
- Work to continuously develop expertise in the administrative function (and office services/facilities, where applicable)
- Work with regional operations and finance teams to analyze activities, operating costs, and forecast data to evaluate and determine progress toward business trends, goals, and objectives
- Partner with other administrative operations teams to drive consensus, build support, and secure resources for projects and initiatives
- Manage full cycle local vendor relationships from request for proposal (RFP), contract negotiation, and enforcement of terms
Special projects as assigned
Qualifications:
- Bachelor s degree required, emphasis in business or a related field preferred
- Minimum of 5 years of related experience required; including demonstrated involvement with building and leading high-performing teams and fostering an inclusive culture; experience in public accounting or professional services environment preferred
- Self-Directed professional with strong executive presence and demonstrated leadership skills, good judgement, and ability to effectively interface with employees and leaders at all levels within the firm
- Ability to understand problems, think critically, and identify creative solutions
- Adaptable to a changing environment; champions change and influences others to change
- Skilled in resource optimization, meeting deadlines, and tracking progress.
- Strong verbal and written communication skills including the ability to articulate complex issues
- Ability to collaborate and work effectively across functions/departments/teams while building trusted relationships and positively influencing others and capability to handle sensitive situations and confidential information with discretion
Employment Type: Full Time, Permanent
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What Moss Adams employees are saying about work life
based on 28 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Moss Adams Benefits
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