Add office photos
i
Max Life Insurance
Compare
All Filters
291 Max Life Insurance Jobs
Executive - Customer Engagement
Max Life Insurance
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Managing office administration assets and upkeep of the same.
- Agents Contracting
- New Business Processing
- Banking of Initial & Renewal Premium
- Managing Petty cash & vendor payments
- Retention of Surrender Requests
- Execution of all Service Requests - Post Policy Issuance
- Reverting on customer queries and complaints
- Maintaining high NPS Scores
- Life and Health Claims processing
- Handling compliance issues.
- Audit Rating
- Service to Delight- 3Days
- Customer Engagement - 70%
- Surrender Retention - 68%
- NPS-85
- 100% Banking with 24 hours.
- Vendor payment TAT should be
- Surrender Requests
- 100 % Accuracy of POS requests
- 100 % Accuracy of Customer service
- Zero Day upload of POS & Claims Docs in FTP server.
- Audit rating 2
- Graduate / Post-Graduate in any discipline.
- 2-3 years experience handling front end customer services
- Knowledge of service quality is required
- Must be highly customer centric
- Excellent communication skills
- Good co-ordination skills
- Data management on Excel should be good
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Engineer roles with real interview advice
People are getting interviews at Max Life Insurance through
People are getting interviews through
(based on 194 Max Life Insurance interviews) What people at Max Life Insurance are saying
What Max Life Insurance employees are saying about work life
Max Life Insurance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Team Outings 
Compare Max Life Insurance with
ICICI Prudential Life Insurance
HDFC Life
SBI Life Insurance Company
Bajaj Allianz Life Insurance
Kotak Mahindara Life Insurance
Reliance Nippon Life Insurance
Tata AIA Life Insurance
Aditya Birla Sun Life Insurance
PNB MetLife
Life Insurance Corporation of India
ICICI Lombard General Insurance Company
HDFC Ergo General Insurance
Bajaj Allianz General Insurance
Cholamandalam MS General Insurance
Gallagher
Care Health Insurance
Star Health & Allied Insurance
SBI General Insurance
Star Union Dai-ichi Life Insurance
Shriram Life Insurance
Manager - Agency Elite Training
2-4 Yrs
Vijayawada, Visakhapatnam, Guntur +1 more
