RA/ ARM / RM

JOB PROFILE
Position Relationship Associate Location Noida Sector 64
Reporting Mgr. Name - Department Digital SBU- Telesales
Reporting Mgr. Designation Offered
Grade M7-M9
Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the
best healthcare
Our Values 1. Commitment
2. Innovation
3. Empathy
4. Collaboration
5. TransparencyProficiency Level
(Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)
L2: - MANAGER OF MANAGER
L3: - MANAGER
L4: - INDIVIDUAL CONTRIBUTORAbout Niva Bupa Health Insurance Company
Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company
Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian
private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of
providing specialized healthcare services for over 70 years.
Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers
in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing.
We are a fully integrated health insurance provider with in-house claims processing; under-writing and
servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals
to be a part of this exciting growth journey to achieve it.
Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best
workplaces in the BFSI industry.
Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and
encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability,
culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We
welcome specially-abled professionals to join our team.
ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our
customers our people, our communities and wider society
For more Details visit our website- www.nivabupa.com

Key Roles & Responsibilities
Primary Role Description: -
• To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer
satisfaction remain paramount.
• Responsible for sales targets through Inbound and outbound sales
Key Roles & Responsibilities:
• To manage personal workloads efficiently & create opportunities to achieve and increase sales,
persistency and conversion targets.
• To ensure minimum phone statistic requirements are met.
• To ensure minimum productivity standards are met at all times.
• To use solution/consultative selling approach to provide the most appropriate recommendations for
prospective Niva Bupa customers.
• Driving new sales.
• Delivery of revenue across all products.
• Providing world class customer experience.
• Needs to have a clear understanding of the internal and regulatory policies.
• Constantly driving results.
Key Requirements – Education & Certificates
• Any Graduate
Key Requirements - Experience & Skills
• Good Communication Skills.
• experience in Telesales(Outbound)