20+ CM Associates Interview Questions and Answers

Medical Officer interview questions on CAD, CABG, PTCA, bilirubin, exclusion, settlement, KYC, and uric acid test.

• CAD stands for Coronary Artery Disease.

• CABG is a surgical procedure to bypass blocked coronary arteries.

• PTCA is a non-surgical procedure to open blocked coronary arteries.

• Bilirubin is used to diagnose liver function and jaundice.

• Permanent exclusion refers to medical conditions that permanently disqualify a person from a job or activity.

• A 2-year waiting period exam...read more

IRDAI has mandated all general and health insurers to offer a standard COVID-19 health insurance policy.

• IRDAI has mandated all general and health insurers to offer a standard COVID-19 health insurance policy

• The policy will have a sum insured ranging from Rs 50,000 to Rs 5 lakh

• The policy will cover hospitalization expenses, home care treatment, and AYUSH treatment among others

There are 10 insurance companies in the city including ABC Insurance, XYZ Insurance, and DEF Insurance.

• There are a total of 10 insurance companies in the city

• Some of the popular insurance companies include ABC Insurance, XYZ Insurance, and DEF Insurance

• Other insurance companies in the city include GHI Insurance, JKL Insurance, MNO Insurance, PQR Insurance, STU Insurance, VWX Insurance, and YZ Insurance

Different types of insurance include health, life, auto, home, and travel insurance.

• Health insurance covers medical expenses and treatments.

• Life insurance provides financial protection to beneficiaries in case of the insured's death.

• Auto insurance covers damages and liabilities related to vehicles.

• Home insurance protects against damages to the home and belongings.

• Travel insurance covers trip cancellations, medical emergencies, and lost luggage.

I have previously worked at XYZ Company as a Sales Manager.

• Worked at XYZ Company as a Sales Manager

• Managed a team of sales representatives

• Implemented successful sales strategies

• Achieved sales targets consistently

I have experience working with Microsoft Office Suite, Adobe Creative Suite, and Salesforce CRM.

• Microsoft Office Suite

• Adobe Creative Suite

• Salesforce CRM

Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.

• Insurance is a contract between the insurer (insurance company) and the insured (policyholder).

• The insured pays a premium to the insurer in exchange for coverage against specified risks.

• Insurance helps individuals and businesses manage risks by transferring them to the insurer.

• Types of insurance include health, life, auto, home, and business insurance.

• Insuranc...read more

B2B process involves selling products or services from one business to another.

• Understanding the needs and pain points of the target business

• Building relationships with key decision makers

• Negotiating contracts and pricing

• Managing ongoing communication and support

• Analyzing and optimizing sales performance

• Examples: selling software to a company, providing consulting services to a business

Creating new leads in banks involves networking, referrals, events, and digital marketing strategies.

• Utilize networking events to connect with potential clients and generate leads.

• Encourage existing clients to refer friends and family to the bank.

• Host financial education seminars or workshops to attract new leads.

• Implement digital marketing strategies such as social media advertising and email campaigns.

• Collaborate with local businesses or organizations for cross-promotion op...read more

To sell mobiles and pens, understand customer needs, highlight features, offer discounts, provide excellent customer service.

• Understand customer needs and preferences

• Highlight the unique features and benefits of the mobile and pen

• Offer discounts or promotions to entice customers

• Provide excellent customer service to build trust and loyalty

• Demonstrate the products in action to showcase their functionality

• Create attractive product displays to catch the customer's eye

Handling pressure involves staying organized, prioritizing tasks, taking breaks, seeking support, and maintaining a positive mindset.

• Stay organized by creating to-do lists and setting realistic goals

• Prioritize tasks based on deadlines and importance

• Take breaks to recharge and avoid burnout

• Seek support from colleagues or mentors when feeling overwhelmed

• Maintain a positive mindset by focusing on solutions rather than problems

Health insurance is a type of insurance coverage that pays for medical and surgical expenses incurred by the insured.

• Health insurance provides financial protection against unexpected medical expenses.

• It can cover expenses such as hospitalization, surgery, prescription drugs, and preventive care.

• Health insurance can be purchased by individuals or provided by employers.

• There are different types of health insurance plans, including HMOs, PPOs, and high-deductible plans.

• The cost ...read more

Building customer relations involves communication, trust, and personalized service.

• Regular communication to understand customer needs and preferences

• Provide excellent customer service to build trust and loyalty

• Personalize interactions to make customers feel valued and appreciated

• Seek feedback and address any issues promptly to show commitment to customer satisfaction

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers

• Sales involves understanding customer needs and preferences

• Sales involves presenting the product or service in a compelling way

• Sales involves overcoming objections and closing the deal

• Sales involves building relationships with customers to encourage repeat business

Selling involves understanding customer needs, building rapport, highlighting product benefits, and closing the deal.

• Listen to the customer's needs and ask relevant questions to understand their requirements.

• Build rapport and establish trust by being friendly, knowledgeable, and helpful.

• Highlight the unique features and benefits of the product that meet the customer's needs.

• Address any objections or concerns the customer may have and provide solutions.

• Create a sense of urgenc...read more

Health insurance is a type of coverage that pays for medical and surgical expenses incurred by the insured.

• Health insurance helps individuals and families cover the costs of medical care, including doctor visits, hospital stays, prescription medications, and other healthcare services.

• There are different types of health insurance plans, such as HMOs, PPOs, and high-deductible health plans.

• Employers often offer health insurance as part of their benefits package to employees.

• Hea...read more

Handle customers by actively listening, addressing concerns, providing solutions, and building relationships.

• Listen actively to understand customer needs and concerns

• Address customer concerns promptly and effectively

• Provide solutions that meet customer needs and exceed expectations

• Build strong relationships with customers through regular communication and follow-up

• Ensure customer satisfaction by going above and beyond to meet their needs

I will establish clear communication channels and regular meetings to ensure effective coordination and collaboration between the head office, regional offices, and branches.

• Establish regular communication channels between head office, regional offices, and branches

• Hold regular meetings to discuss strategies, goals, and challenges

• Ensure all parties are aligned on objectives and expectations

• Provide support and resources to branches as needed

• Monitor performance and provide feed...read more

I want to eliminate my tendency to procrastinate and improve my time management skills.

• I tend to procrastinate on tasks that I find challenging or overwhelming.

• I can improve by breaking tasks into smaller, manageable steps and setting deadlines for each step.

• Using tools like to-do lists and time management apps can help me stay organized and on track.

• Seeking accountability from a mentor or colleague can also motivate me to stay focused and avoid procrastination.

Management is the process of planning, organizing, and controlling resources to achieve organizational goals.

• Management involves setting objectives and creating strategies to achieve them.

• It includes organizing resources such as people, finances, and materials.

• Management also involves directing and motivating employees to accomplish tasks.

• Controlling involves monitoring progress, evaluating performance, and making adjustments as necessary.

• Effective management leads to increas...read more

The current CTC (Cost to Company) refers to the total salary package of an individual, including all benefits and allowances.

• CTC includes the basic salary, allowances, bonuses, and other monetary benefits.

• It also includes non-monetary benefits like health insurance, retirement plans, and company-provided facilities.

• The current CTC is an important factor in determining the financial status and compensation of an individual.

• It helps in comparing salary packages between differen...read more

I have extensive experience in handling B2B relationships and have successfully closed deals with various clients.

• Developed and maintained strong relationships with key decision-makers in client organizations

• Identified and pursued new business opportunities through market research and networking

• Negotiated contracts and pricing to ensure mutually beneficial agreements

• Collaborated with cross-functional teams to deliver solutions that met client needs

• Managed client accounts and ...read more

Health insurance has seen significant growth in recent years.

• The Affordable Care Act has increased access to health insurance for many Americans.

• Employers are offering more comprehensive health insurance plans to attract and retain employees.

• Advancements in medical technology and treatments have increased the cost of healthcare, driving demand for insurance.

• The aging population and increased prevalence of chronic diseases have also contributed to the growth of health insuranc...read more

The number of agents recruited varies depending on the agency's size and recruitment strategy.

• The number of agents recruited can range from a handful to hundreds or even thousands.

• Recruitment strategies can include online job postings, referrals, and networking events.

• The agency's reputation and commission structure can also impact the number of agents recruited.

• Tracking and analyzing recruitment data can help agencies optimize their recruitment efforts.

My strengths include strong communication skills, attention to detail, and ability to work well in a team.

• Strong communication skills - able to effectively convey information and ideas

• Attention to detail - meticulous in completing tasks accurately

• Teamwork - collaborate well with others to achieve common goals

Different products refer to the range of financial products offered by the bank.

• The bank offers a variety of financial products such as savings accounts, checking accounts, credit cards, loans, and mortgages.

• Each product has its own unique features and benefits tailored to meet the needs of different customers.

• The branch manager should have a good understanding of the different products offered by the bank and be able to recommend the most suitable product to customers based ...read more

Cashflow includes the movement of money in and out of a business over a specific period of time.

• Cash inflows from sales, investments, loans, etc.

• Cash outflows for expenses, investments, loan repayments, etc.

• Monitoring cashflow helps in managing liquidity and financial health of the business.