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1079 Marriott International Jobs

IT Manager

3-5 years

Kolkata

1 vacancy

IT Manager

Marriott International

posted 1hr ago

Job Description

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives.

  • Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance.
  • May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.
  • CANDIDATE PROFILE

    Education and Experience

    BS/BA or equivalent work experience.

  • Additionally, 3-5 years experience in like position.
  • Previous experience in IR Global Field Services or Marriott Systems Support desirable.
  • System-related professional certifications desired.
  • CORE WORK ACTIVITIES

    Ensuring Client Technology Needs are Met

    Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Monitors, verifies and manages the acquisition and maintenance of property based systems.
  • Analyzes information, identifies current and potential problems and proposes solutions.
  • Maintains, inspects and repairs equipment.
  • Inspects and verifies the maintenance of the equipment or the environment.
  • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
  • Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
  • Verifies solutions are consistent with the client's needs and brand specific IR environment.
  • Administers and maintains mail and email.
  • Maintains inventories and manages IT hardware/software.
  • Provides Internet support and maintenance (if applicable)

    Provides cable management support.

  • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
  • Consults on specific application issues or hardware/software problems.
  • Provides feedback to Lodging IR on application functional performance and system performance.
  • Managing Projects and Policies

    Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Monitors processes and evaluating information according to SOP and LSOP requirements.
  • Enforces IR policies and standards protecting company hardware, software and other resources at the property.
  • Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
  • Maintaining Information Systems and Technology Goals

    Develops specific goals and plans to prioritize, organize, and accomplish your work.

  • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
  • Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
  • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
  • Verifies proper asset management.
  • Performs on-site monitoring of all projects.
  • Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
  • Demonstrating and Applying IR Knowledge

    Keeps up-to-date technically and applies new knowledge to your job.

  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Provides technical expertise and support.
  • Leading IR Team

    Serves as a role model to demonstrate appropriate behaviors.

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.
  • Managing and Conducting Human Resource Activities

    Verifies employees are treated fairly and equitably.

  • Verifies property policies are administered fairly and consistently.
  • Additional Responsibilities

    Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
  • Manages vendors for property IT requirements functioning as escalation point for problem resolution.


  • Employment Type: Full Time, Permanent

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    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
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    Walkin
    36%
    23%
    14%
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    14% candidates got the interview through other sources.
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    What people at Marriott International are saying

    5.0
     Rating based on 3 IT Manager reviews

    Likes

    Great company

    Dislikes

    Nothing as of now

    Read 3 reviews

    IT Manager salary at Marriott International

    reported by 8 employees with 5-15 years exp.
    ₹7 L/yr - ₹10 L/yr
    42% less than the average IT Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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