Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Marriott International

Compare

4.3

based on 1.2k Reviews

945 Marriott International Jobs

Laundry Manager

Marriott

4.3

based on 1.2k Reviews

6-20 years

Pune

1 vacancy

Laundry Manager

Marriott International

posted 13hr ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Finance Housekeeping Customer Service Operations Payroll

+ 4 more

Job Description

Responsible for hotel laundry daily operations and services.

Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints.

Maintains a safe and clean work environment.

Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES

Managing Department Operations and Budgets

Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Supervising and managing employees.

Managing all day-to-day operations.

Understanding employee positions well enough to perform duties in employees absence.

Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensures consistent workflow to minimize peaks and valleys in production.

Brings issues to the attention of the department manager and Human Resources as necessary.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.

Ordering and managing necessary supplies.

Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

Orders cleaning supplies and uniforms within budget.

Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.

Participates in the management of department s controllable expenses to achieve or exceed budgeted goals.

Works effectively with the Engineering department on Laundry equipment maintenance needs.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Operates all department equipment as necessary and reports malfunctions.

Develops, maintains and uses effective back-up plans for breakdowns.

Evaluates and implements new techniques, supplies and equipment.

Leading Discipline Teams

Ensuring and maintaining the productivity level of employees.

Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encouraging and building mutual trust, respect, and cooperation among team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Providing and Ensuring Exceptional Customer Service

Providing services that are above and beyond for customer satisfaction and retention.

Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Managing and Conducting Human Resources Activities

Ensuring employee success and event success recognitions are taking place in all shifts.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.

Supervises staffing levels to ensure that operational needs and financial objectives are met.

Effectively schedules employees to business demands and tracks employee time and attendance.

Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Manages employee progressive discipline procedures.

Manages the employee performance appraisal process.

Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Laundry Manager roles with real interview advice