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Marriott International

Compare

4.3

based on 1.2k Reviews

1067 Marriott International Jobs

Guest Service Associate - Housekeeping

Marriott

4.3

based on 1.2k Reviews

0-6 years

Kochi

1 vacancy

Guest Service Associate - Housekeeping

Marriott International

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Quality Inspection Plant Machinery Room Service Safety Training

Job Description

Respond promptly to requests from guests and other departments.

Identify and report preventative or other maintenance issues in public areas or guest rooms.

Post caution signs.

Contact other departments directly for urgent repairs.

Deliver guest requests and set up furniture items in guest rooms as requested.

Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.

Clean, maintain, and store cleaning equipment.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Support team to reach common goals.

Ensure adherence to quality expectations and standards.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Visually inspect tools, equipment, or machines (eg, to identify defects).

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Move through narrow, confined, or elevated spaces.

Move up and down a ladder.

Stand, sit, kneel, or walk for an extended period across an entire work shift.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: No high school diploma or G. E. D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Guest Service Associate roles with real interview advice

What people at Marriott International are saying

3.7

Rating based on 49 Guest Service Associate reviews

Anonymous · Food, Beverage & Hospitality in Gurgaon / Gurugram

Likes

The environment of the work

Salary - Excellent

+6 more

Dislikes

Nothing for dislike

Read 49 Guest Service Associate reviews

Guest Service Associate salary at Marriott International

reported by 184 employees

₹1 L/yr - ₹4 L/yr

At par with the average Guest Service Associate Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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