Housekeeping Executive

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms

Assist Housekeeping management in managing daily activities

Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry

Document and resolve issues with discrepant rooms with the Front Desk

Prepare, distribute, and communicate changes in room assignments

Communicate issues to next shift

Complete required paperwork

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation

Speak with others using clear and professional language

Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance

Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Stand, sit, kneel, or walk for an extended period across an entire work shift

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Enter and locate work-related information using computers and/or point of sale systems

Read and visually verify information in a variety of formats (eg, small print)

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATION

Education: High school diploma or G

E

D

equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None