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749 Marriott International Jobs
Assistant Banquet Manager
Marriott International
posted 10hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards
Monitors and controls financial and administrative responsibilities including asset protection
Provides clear and concise communications to everyone having ownership in the success of the event
Identifies training opportunities and plans a strategy to accomplish goals
Monitors and controls financial and administrative responsibilities including asset protection
Provides clear and concise communications to everyone having ownership in the success of the event
Identifies training opportunities and plans a strategy to accomplish goals
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area
CORE WORK ACTIVITIES
Managing Banquet Operations
Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, props)
Applies knowledge of all laws, as they relate to an event
Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
Adheres to and reinforces all standards, policies, and procedures
Maintains established sanitation levels
Manages departmental inventories and maintains equipment
Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
Schedules banquet service staff to forecast and service standards, while maximizing profits
Assists team in developing lasting relationships with groups to retain business and increase growth
Participating in and Leading Banquet Teams
Sets goals and delegates tasks to improve departmental performance
Conducts monthly department meetings with the Banquet team
Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends
Acts as a liaison to the kitchen staff
Leads shifts and actively participates in the servicing of events
Ensuring and Providing Exceptional Customer Service
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Ensures employees understand expectations and parameters
Strives to improve service performance
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Reviews comment cards and guest satisfaction results with employees
Conducting Human Resources Activities
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
Observes service behaviors of employees and provides feedback to individuals
Monitors progress and leads discussion with staff each period
Participates in the development and implementation of corrective action plans
Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction
Attends and participates in all pertinent meetings
Marriott International is an equal opportunity employer
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Employment Type: Full Time, Permanent
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What people at Marriott International are saying
Rating based on 1 Assistant Banquet Manager
review
Anonymous · Food, Beverage & Hospitality
in Pune
Likes
Company is more focused seeing the situation very much staff caring .also seeing coming days very much planned about the situation
- Salary - Good
+3 more
Dislikes
Should be more focused about staff caring
Assistant Banquet Manager salary at Marriott International
reported by
4
employees
with 6-9
years exp.
₹4.4
L/yr - ₹6.2
L/yr
At
par with the average Assistant Banquet Manager Salary in India
View more details
What Marriott International employees are saying about work life
based on 1.2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Marriott International Benefits
View more benefits
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