Loss Prevention Executive

Patrol all areas of the property; secure rooms; assist guests with room access

Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit

Monitor Closed Circuit Televisions and alarm systems

Authorize, monitor, and document access to secured areas

Assist guests/employees during emergency situations

Respond to accidents, contact EMS or administer first aid/CPR as required

Gather information and complete reports

Maintain confidentiality of reports/documents, release information to authorized individuals

Defuse disturbances in accordance with company policies and procedures

Resolve safety hazard situations

Handle all interruptions and complaints

Escort unwelcome persons from the property

Ensure compliance with alcoholic beverage control laws

Call for assistance using proper code responses

Provide proper paperwork to employees

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards

In addition, some states may have additional licensing/registration requirements to be considered for this position

Read and visually verify information in a variety of formats (eg, small print)

Visually inspect tools, equipment, or machines (eg, to identify defects)

Enter and locate work-related information using computers and/or point of sale systems

Move at a speed required to respond to work situations (eg, run, walk, jog)

Stand, sit, or walk for an extended period of time or for an entire work shift

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Move through narrow, confined, or elevated spaces

Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or G

E

D

equivalent

Related Work Experience: At least 2 years of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None