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Marriott International

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4.3

based on 1.2k Reviews

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942 Marriott International Jobs

Loss Prevention Manager

Marriott

 · 

4.3

 based on 1.2k Reviews

8-22 years

Bhopal

1 vacancy

Loss Prevention Manager

Marriott International

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Customer Service Hospitality Claims Adjudication Loss Prevention Security Operations Center

+ 2 more

Job Description

Assists the Director of Security in managing security operations on a daily basis.

  • Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response.
  • Ensures the continuous protection of guests, employees and hotel assets.
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR

    2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES

    Managing Security Operations

    Assists in the development and implementation of emergency procedures.

  • Recommends follow-up action for security breaches.
  • Conducts investigation of all losses of property assets and refers to proper management for disposition.
  • Deploys security staff to effectively monitor and protect property assets.
  • Complies with all Corporate Security safety and security management guidelines and procedures.
  • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
  • Conducts periodic patrols of entire property and parking areas.
  • Recognizes success across areas of responsibility.
  • Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
  • Implements action plans to monitor and control risk.
  • Keeps abreast of local criminal activity as it may impact property.
  • Maintains required reports and documentation regarding patrols of property and parking areas.
  • Inspects all security equipment and ensures it is fully functioning.
  • Provides means for obtaining necessary medical attention on a timely basis.
  • Conducts hourly employee performance appraisals according to Standard Operating Procedures.
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
  • Maintains first aid and CPR certifications required for Security officers.
  • Implements local authority requirement for security and safety.
  • Leading Security Teams

    Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.

  • Celebrates successes by publicly recognizing the contributions of team members.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Providing and Ensuring Exceptional Customer Service

    Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

  • Empowers employees to provide excellent customer service.
  • Meets quality standards and customer expectations on a daily basis.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Conducting Human Resources Activities

    Assists in minimizing cost of accident claims through aggressive claims management.

  • Brings issues to the attention of Human Resources as necessary.
  • Strives to improve service performance.
  • Administers property policies fairly and consistently.
  • Additional Responsibilities

    Analyzes information and evaluates results to choose the best solution and solve problems.

  • Develops and maintains a working relationship with local law enforcement authorities.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Provides guidance in setting health and safety policies and standards.
  • Coordinates with Event Sales for VIP escort and media control for large events.


    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Loss Prevention Manager roles with real interview advice

    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Marriott International are saying

    5.0
     Rating based on 4 Loss Prevention Manager reviews

    Likes

    All is excellent

    Dislikes

    nothing like this

    Read 4 reviews

    Loss Prevention Manager salary at Marriott International

    reported by 6 employees with 9-21 years exp.
    ₹6.6 L/yr - ₹9 L/yr
    18% more than the average Loss Prevention Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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