Mgr-Revenue

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue

The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers

The position recommends pricing and positioning of cluster properties

In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area

OR

4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

Compiles information, analyzes and monitors actual sales against projected sales

Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts

Analyzes information and evaluates results to choose the best solution and solve problems

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information

Generates and provides accurate and timely results in the form of reports, presentations, etc

Conducts sales strategy analysis and refines as appropriate to increase market share for all properties

Maintains accurate reservation system information

Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals

Generates updates on transient segment each period

Assists with account diagnostics process and validates conclusions

Executing Revenue Management Projects and Strategy

Updates market knowledge and aligns strategies and approaches accordingly

Achieves and exceeds goals including performance goals, budget goals, team goals, etc

Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions

Establishes long-range objectives and specifying the strategies and actions to achieve them

Takes a predetermined strategy and drives the execution of that strategy

Demonstrates knowledge of job-relevant issues, products, systems, and processes

Understands and meets the needs of key stakeholders (owners, corporate, guests, etc)

Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements

Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders

Ensures hotel strategies conform to brand philosophies and initiatives

Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate

Prepares sales strategy meeting agenda, supporting documentation

Communicates proactively with properties regarding rate restrictions and strategy

Manages rooms inventory to maximize cluster rooms revenue

Assists hotels with pricing and provides input on business evaluation recommendations

Leads efforts to coordinate strategies between group sales offices

Supports cluster selling initiatives by working with all reservation centers

Uses reservations system and demand forecasting systems to determine, implement and control selling strategies

Checks distribution channels for hotel positioning, information accuracy and competitor positioning

Ensures property diagnostic processes (PDP) are used to maximize revenue and profits

Initiates, implements and evaluates revenue tests

Provides recommendations to improve effectiveness of revenue management processes

Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners

Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities

Promotes and protects brand equity

Building Successful Relationships

Develops and manages internal key stakeholder relationships in a proactive manner

Acts as a liaison, when necessary, between property and regional/corporate systems support

Additional Responsibilities

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner

Attends staff/forecast/long range meetings as requested by properties