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Marriott International

Compare

4.3

based on 1.2k Reviews

1028 Marriott International Jobs

Guest Services Associate - Front Office

Marriott

4.3

based on 1.2k Reviews

0-3 years

Sriperumbudur

1 vacancy

Guest Services Associate - Front Office

Marriott International

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Front Office

Job Description

Our jobs aren t just about giving guests a smooth check-in and check-out.

Instead, we want to build and experience that is memorable and unique.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

They are empowered to move about their space and do what needs to be done.

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

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What people at Marriott International are saying

3.7

Rating based on 49 Guest Service Associate reviews

Anonymous · Front Office & Guest Services in Pune

Likes

No Likes

Dislikes

Everything is Pretty Bad there

Read 49 reviews

Guest Service Associate salary at Marriott International

reported by 186 employees

₹1 L/yr - ₹4 L/yr

At par with the average Guest Service Associate Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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