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Mann And Hummel Filter
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Assistant Manager Customer Quality
8-12 years
Panipat, Yamunanagar, Faridabad + 3 more
1 vacancy
Assistant Manager Customer Quality
Mann And Hummel Filter
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Leads the relationship with the customer s quality responsible after SOP.
- Organizes and supports customer s quality-related visits and audits. In case of an audit finding, organizes the investigation, correction or corrective action and verification.
- Proactively visits the customer s site as needed or requested.
- Responsible for working with the customer s portal for quality related topics
- Enters all quality requested data to customer s portal or answers the customer requests
- Discuss with customer the PPAP submission requirements in case of changes due to Technical Change Management (TCM) and coordinates the customer PPAP submission.
- Manages the deviation process with the customer
- In case of an internal product non-conformance steers the evaluation of the nonconformity based on defined and agreed customer specifications
- In case of a customer complaint (0 km and field) initiates the problem-solving process with the relevant team. In cases of a formal complaint, reviews and submits the required documentation to the customer and ensures timeliness of submission based on customer s expectation.
- In case of field complaints, enters the field data into SAP WM, negotiates technical factor, and rejects claims and initiates Alerts as appropriate.
- Bachelor/ Diploma in Engineering with 8-12 years of Exp (Mechanical/ Automobile Stream) preferred
- Has exp. of working in Automotive Tier-1 organization, MNC experience preferred
- Has hands-on experience as Customer Quality Representative and dealing with OEMs e.g. Maruti Suzuki, Tata Motors, Ashok Leyland, Volvo Eicher etc.
- Expertise in QMS, Problem Solving, FMEA, PPAP and Statistics
- Expertise in Customer Specific Requirements
- Ability to use Microsoft Office tools and SAP
- Familiar with Filter production technologies, Plastic part components
- Experience of Process & System Audits
- You will work in high performance teams environment with empowerment
- Performance-based compensation and extensive social benefits
- Alternate Saturdays Off work week and Standard Annual leaves
- Everyone has Talent: Our talent management process supports your professional development
- On-site company Cafeteria
- Option to opt for Corporate NPS scheme
- Group Company Medical insurance
- Options to subscribe Pluxee Benefits
- Free Transport from Rewari Location
Employment Type: Full Time, Permanent
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