Assistant Customer Quality Manager Interview Questions and Answers

A claim is a demand for compensation or reimbursement, while a complaint is an expression of dissatisfaction or criticism.

• A claim is a formal request for payment or compensation for damages or losses.

• A complaint is an expression of dissatisfaction or criticism about a product or service.

• Claims are typically related to financial compensation, while complaints are more about expressing dissatisfaction.

• Examples: A customer may file a claim with an insurance company for a car acc...read more