Manager

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

The Accounts Payable team is part of the Finance Operations pillar which is responsible for executing day-to-day operations (sourcing, procurement, accounts payable, payroll, general ledger accounting, and financial reporting) for our clients. We protect and lead all aspects of corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed.

The Manager of Accounts Payable will coordinate the Accounts Payables processes and outcomes, directly leading the AP Associates and AP Project Associates. Lead the development of AP team by holding high standards and ensuring that Associates are setup for success and have/learn the requisite skills and abilities to do their jobs well. Design, propose and implement improvements and or streamline our processes and procedures independently and by collaborating with members of the firm and clients. The Manager of AP be passionate about supplying to growth and change, as this is a fast-paced environment that is a consistently growing and changing business, requiring evolution, and build out of our systems and processes to accommodate increased payables demand.

Shift Timings- APAC/Australia

Readiness/availability The availability is to be read as by 01 st March to start.

In this role, you will work as a Finance and Accounting Subject Matter Expert with rich experience in the accounts payable process.

• Hiring, training, motivating, and evaluating Accounts Payable staff members.
• Overseeing routine department activities, such as timely and accurate invoice processing, disbursing payments / checks and processing payroll, to ensure that they are completed accurately and on time.
• Identifying process improvement ideas / streamlining.
• Getting trained over the existing /transitioned process and training other members.
• Setting and facilitating the achievement of process/ business objectives.
• Developing, implementing, improving, and enforcing budgets, policies, and department controls to increase accuracy and efficiency.
• Building and maintaining relationships with employees, clients, vendors, and lenders
• Performance reporting: liaison with client on regular basis to discuss updates/issues (Governance).
• Maintaining high rigor to achieve defines process SLAs.

IT savvy & proficient in excel/access.

• Very Good accounting concepts with high level attention to detail and accuracy
• High customer service orientation.
• Coach & mentor, the team to manage their work effectively.
• Ensure yearly goals are set, communicated, and followed through to get desired result.
• Ensure team is trained on all corporate/process and skill-based trainings.
• Career path for the team and leads.
• Maintain attrition at the lowest level as per corporate target.
• Become SME of software and tools utilized by the AP Team (mainly Oracle/Coupa/SAP and Concur). Provide system administration and collaborate closely with technologist to support, maintain, and improve the software products used by the Accounts Payable team.
• Develop and run metrics that measure the activities performed by AP and present them in a synthesized way.
• Develop and maintain a catalog of reports that enable clients to handle their inputs into the Accounts Payable processes in an effective way and without bureaucracy.
• Responsible for overall process results.
• Ensure to meet Service Levels Agreement results (daily/weekly/monthly).
• Ensure process controls are appropriately established, communicated to employees and timely audited.
• Pro-actively act in advance in case of issue identified or resolution not received.
• Lead monthly process dashboard calls or weekly/fortnightly process related calls with client.
• Plan & execute people movement during high volume or attrition.
• Ensure knowledge retention and improvement in the team.
• Establish & Handle client relationship through regular engagement with the client.
• High customer service oriented

Minimum qualifications

• B. Com is a must preferably with M. Com/MBA.

AP tools and Ariba/Oracle/similar ERP, concur exp is must.

Understanding of entire S2P/P2P

Technical skills:

• Knowledge of ARIBA is a must.
• Preferable to have practical knowledge of Oracle/SAP/Coupa/Mybuy
• Excellent command and Excel tools from day-to-day operations.
• Well versed with MS Excel, MS Word
• Good typing skill with high accuracy.

• Experience in team handling of minimum 15 to 20 employees
• Exposure to digital technology/AIML tools.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.