Manager, Insurance Claims

Inviting applications for the role of Manager, Insurance Claims
In this role, you will be responsible for the function of the position, which is to transcribe inventories into Excel sheets while researching the Like, Kind, Quality of replacements and the understanding of product categories in a time-sensitive manner. This position is responsible for the accuracy, efficiency and retrieval of processed data.

Responsibilities
Develop a strategy for the team to reach organization goals and communicate clear instructions to team members
Monitor team members and be able to provide mentorship whenever needed and be responsible for the flow of day-to-day operations
Build reports to update the company on the teams progress and rapport building with the internal & external partner
Look after any issues that arise during shift promptly and deftly, seeking advice from the duty manager where necessary
Ensure that the highest possible levels of customer service are delivered at all times and assist the Management as and when necessary to make the business run effectively and efficiently
Ensure the team serves all products to the company and brand specification
Should be able to do the transformation in the process
Able to manage complex stakeholders
Client interactions via trainings, conference calls, emails, etc.
Manage MIS activities and data collation
Work towards driving process improvements and initiatives
Qualifications
Minimum qualifications
Any Graduate except Technical
Preferred qualifications
Insurance/Reinsurance knowledge preferred, insurance domain certification will be an added advantage
Insurance/ Reinsurance Claims Domain awareness
Good Communication Skills
Good working knowledge of MS Office
London Insurance market knowledge will be preferable
Good analytical and problem-solving skills and ability to communicate verbally and through emails/Phones with businesses
Shown ability to build effective working relationships with clients & internal partners and Positive attitude with a focus on continuous operational improvement and an open mind to change
London Insurance market knowledge will be Required
Proficient with MS Excel, MS Word, MS PowerPoint
Ability to do root-cause analysis for process gaps highlighted and to crunch data, possesses data driven & fact-based approach
Should have team handling experience
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