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Analyst - Claims
AXA Business Services
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
Gurgaon, Haryana, India
What will your essential responsibilities include?
- Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation
- Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details, etc. in Legacy as well as a new environment called Global Claim System (GCS).
- Collect accurate information and documents to proceed with a claim.
- Liaising with Claim handlers onshore, brokers, and underwriters.
- Manage all administration aspects of the claim.
- Adhere to legal requirements, industry regulations, and customer quality standards set by the company.
- Ensuring good customer service for the client.
We re looking for someone who has these abilities and skills:
- MBA in Insurance
- PG Diploma in General Insurance.
- Advanced Diploma in Insurance.
- Associate in Insurance.
- CERT CII.
- Attention to detail - you will need to make sure that all conditions of a claim are met to make sure that the claim can be processed and validated.
- Excellent interpersonal and customer service skills.
- Communication skills and confidence when dealing with people, often in difficult circumstances.
- An analytical mind, active listening skills, and the ability to hit deadlines
- Ability to use initiative and work in a team.
- Ability to work calmly under pressure.
- Working knowledge of computers and computer programs such as Excel, Outlook, PowerPoint, and Word
- Technical knowledge of the insurance industry is an added advantage.
Employment Type: Full Time, Permanent
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