Team Leader/Sr Team Leader/Team Manager

We are hiring Team Leaders from the customer service background.

Below mentioned is the brief summary for your kind reference.

Candidate should be from Customer Service Background.

8-10 Plus Years of overall experience Team Handling & Stake holder management experience

BPO Experience is Must

Job Location - Pune - Viman Nagar

Span of Control - 10+

We are looking for Team Leader who has got relevant experience in managing customer centric team in Finance operations outset in the SCM portfolio.

We are looking for :

Team Lead who can independently handle the customer service segment of an entity of smaller size and little complexity in a BU or for all off shored processes to GSC with Finops mindset.

Manages a team to deliver the day to day activities.

Excellent knowledge in Accounting Principles

Should have the knack to identify the errors.

Preferred Six Sigma certifications

Should have prior work experience in SAP Environment

Responsible for the day-to-day activities of your team

To assist with monitoring the financial performance of the team.

Preparation of current financial reports and forecasts for future business growth including.

To assist in the management of all accounting procedures and systems used by the organisation.

Participate in the assessment of the long-term P&L trends and review prospects for future growth of team and monitoring improvement areas.

Comply with all the financial and legal requirements, responsibilities, and obligations

Candidate should possess excellent communication skills.

Team Management skills is must

Preferred candidates from logistics background

Knowledge in Gallup / NPS ( Not mandate)

Candidate should be customer centric

Preferably - Shipping / Logistics background/ Procurement side

Know how on SCM works

3-4 Years of team handling experience is must.

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