Senior Manager GRC Non Financial Risk

We are MG Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the MG plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At MG our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

MG Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in MG plc s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI Insights), Business Transformation, Management Consulting Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

The key responsibilities of this role are to support the adherence to the operational risk framework across MG plc through the effective delivery and implementation of the organisations GRC platform and supporting processes

This involves:

• Be personally accountable for identifying, assessing, managing and reporting risks within your area of responsibility, including supporting formal risk management activities e.g. Risk Control Self Assessments and timely closure of Assurance action
• Work with key parties to support the development and ongoing improvements of the firm-wide Risk Framework, Policies and Standards.
• Support the team in its delivery of critical and key objectives as well as BAU activity
• Provide a quality service to business areas and key stakeholders, using skills/experience built through practical experience and training
• Proactively seeking out enhancements and improvements through user engagement and collaboration
• Design and production of user focused supporting resources such as training material and in system supporting information through the (Think Next) Adopt platform
• Support on the change management and maintenance of the GRC system for MG plc, including supporting system updates, upgrades and changes. This includes liaising with various internal and external stakeholders for issue resolution and change management
• Work with colleagues across locations within the Risk and Compliance function and the wider Business to ensure that MG plc and its subsidiaries operate within an effective risk management framework and build constructive and supportive working relationships with teams across the MG plc and suppliers
• Keep abreast of industry trends, regulatory and business issues impacting self-certification.
• Use of regulatory knowledge, business understanding and expert judgement, to quickly identify underlying issues and escalate issues, where appropriate.

Knowledge, Skills, Experience Educational Qualification

Experience:

• Minimum of 7 years experience in a Risk/Audit function/Big4 within a financial institution with focus on Operational Risk, experience of working on embedding GRC platforms would be a significant plus
• Strong knowledge of Operational Risk in financial services.

Educational Qualification:

• Graduate/Post-graduate/MBA with experience in financial services industry, with prior experience in Operational Risk/Risk Management

Knowledge Skills:

• Strong experience with implementation and ongoing support of a GRC system - MetricStream, as our current platform, would be desirable
• Problem solving and embedding of risk framework processes within the GRC
• Curious and continually looking to seek out improvements and not just accepting the status quo
• Strong drive and delivery, committed to achieving results and delivering on time
• Strong analytical thinking and a critical evaluator of information/issues
• Practical and theoretical knowledge of business risk and control frameworks
• Ability to quickly learn and assimilate key processes and procedures
• Excellent presentation and report writing skills, including written and oral communication skills
• Analytical and positive mind, excellent inter-personal and communication skills
• Excellent people and stakeholder management skills, with the ability to successfully navigate a complex organisation as well as build strong relationships and work collaboratively with teams across the business
• Ability to operate remotely, in a diverse and multi-cultural environment. International work or consultancy exposure would be a definite plus
• Ability to analyse business requirements and regulations, highlighting key considerations or new requirements
• Excellent Microsoft Office 365 skills (Word, Excel, Power BI and PowerPoint).
• Ability to manage conflicting objectives and to work to pressured deadlines
• Ability to make quick independent decisions based on logical thought processes
• Excellent organisation and logistical skills

We have a diverse workforce and an inclusive culture at MG Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.