Lead Business Analyst - Insurance Domain (9-12 yrs)

Job Description: Lead-Business Analytics

Age: Max Up to 37

Role Title: Lead-Business Analytics

Grade: JB-9 (Deputy Chief Manager)

Location: Thane, India

Experience Level: 9-12 years

Preferred Industry: Insurance Sector

Role Overview:

The Lead-Business Analytics will play a key role in driving data-driven decision-making for the organization by leveraging advanced analytics and business intelligence tools. This role demands a deep understanding of the insurance sector (70%) and expertise in analytics tools like Power BI and Tableau (30%). The ideal candidate will analyze data, recommend actionable solutions, and provide insights on market trends to drive business growth.

Key Responsibilities:

1. Data Analytics and Insights

- Analyze business performance metrics, customer behavior, and operational data to identify trends, patterns, and actionable insights.

- Interpret data to recommend solutions that optimize processes, improve performance, and drive profitability.

- Evaluate and report on new market trends in the insurance sector, including customer segmentation, product performance, and renewal behaviors.

2. Dashboard Development and Reporting

- Design, develop, and maintain dashboards using tools like Power BI and Tableau for visualization and performance tracking.

- Ensure that dashboards and reports are user-friendly, accurate, and aligned with business goals.

- Collaborate with stakeholders to define key performance indicators (KPIs) and metrics for tracking business outcomes.

3. Business Strategy and Recommendations

- Leverage analytics to provide data-driven insights and strategic recommendations to senior management.

- Work closely with cross-functional teams (e.g., sales, marketing, and operations) to implement solutions based on data insights.

- Identify areas for improvement in customer retention, claims management, and premium collections.

4. Team Collaboration and Communication

- Act as a bridge between technical teams and business leaders, ensuring clear communication of complex data insights.

- Provide guidance and training to team members and stakeholders on interpreting analytics reports and dashboards.

- Support the development of analytics processes and frameworks to streamline business decision-making.

5. Technical Expertise and Innovation

- Utilize analytics tools like Power BI, Tableau, and Excel to design advanced reporting and visualization models.

- Drive innovation by exploring new technologies, tools, and methodologies to enhance analytics capabilities.

- Partner with IT and data engineering teams to ensure data availability, quality, and security.

Required Qualifications and Skills:

Educational Background:

- Bachelor's or Master's degree in Analytics, Data Science, Business Administration, Statistics, or a related field.

Experience:

- 9-12 years of experience in business analytics, with at least 5 years in the insurance sector (life, health, or general insurance).

Technical Skills:

- Proficiency in Power BI, Tableau, and advanced Excel for analytics and visualization.

- Strong understanding of insurance operations, including product analysis, claims, renewals, and customer segmentation.

- Hands-on experience in developing dashboards, analyzing large datasets, and presenting insights to senior management.

Analytical and Strategic Skills:

- Ability to interpret complex datasets and provide actionable insights.

- Strong problem-solving skills with a focus on recommending practical solutions to business challenges.

- Knowledge of market trends and developments in the insurance sector.