Production Support Specialist- Banking experience

Role & responsibilities

- At least 5 years of analyst and development experience in wealth management or financial service industry
- Strong knowledge and working experience in UNIX, Oracle and SQL/PL SQL technologies
- Good knowledge on MS Office tools (Excel , Word and PowerPoint)
- Good communication skills in English to be able to interact with our colleagues and stakeholders around the world
- Experience in software development life cycle change implementation process with banking industry
- Highly driven and self-motivated individual with a can-do attitude
- Team player, interacts well and creates synergy in team environment and with our stakeholders
- A proactive and change focused mind-set with problem solving ability to deal with challenging situations
- Knowledge or Experience in Records management policies and procedures will be an added advantage
- Experience in tools like Scheduling (AutoSys), Ticketing tool (GSNOW), JIRA (Tracking tool), GitLab, Confluence and SharePoint are a plus
- Make sure the risks and issues in processes are identified, reported and escalated as required
- Provide support to the project manager to maintain and update the Onboarding consultation details

Preferred candidate profile

Perks and benefits