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20 Lumina Datamatics Jobs
Real Time Analyst
Lumina Datamatics
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 2+ years of RTA Experience with hands-on experience of IEX and inContact or similar WFM tools
- Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.
- Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.
- Complete understanding of overall operational activities including phone, email, chat, community, and social media support.
- Clear communication skills to manage client and stakeholder conversations.
- Team player as well as a skilled individual contributor.
- Ability to work on flexible schedules aimed at supporting a 24 7 operation, with the expectation that there may be either Day, Afternoon or Night shifts across all days of the week.
- Any Graduate.
- Market competitive
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Real Time Analyst roles with real interview advice
What people at Lumina Datamatics are saying
Rating based on 1 Real Time Analyst
review
Anonymous · Merchandising, Retail & eCommerce
in Mumbai
Team work were I gain more knowledge about work
- Salary - Good
Job security because of there is no other option for RTA.
Real Time Analyst salary at Lumina Datamatics
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Lumina Datamatics Benefits
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