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23 Lumina Datamatics Jobs
Real Time Analyst
Lumina Datamatics
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 2+ years of RTA Experience with hands-on experience of IEX and inContact or similar WFM tools
- Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.
- Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.
- Complete understanding of overall operational activities including phone, email, chat, community, and social media support.
- Clear communication skills to manage client and stakeholder conversations.
- Team player as well as a skilled individual contributor.
- Ability to work on flexible schedules aimed at supporting a 24 7 operation, with the expectation that there may be either Day, Afternoon or Night shifts across all days of the week.
Qualifications:
- Any Graduate.
Salary:
- Market competitive
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Real Time Analyst roles with real interview advice
Top Lumina Datamatics Real Time Analyst Interview Questions
Q1. What ecommerce companies you are aware of ? What is ecommerce for you? Why choose ecommerce as your field of career?
asked in
Trainee interview
Q2. How customers can prefer products in online shopping?
asked in
Sales & Marketing interview
Q3. there is 10 meter log, man cuts one meter log daily, how many days does he require to cut in all pieces?
asked in
Seller Support Associate interview
What people at Lumina Datamatics are saying
Rating based on 1 Real Time Analyst
review
Anonymous · Merchandising, Retail & eCommerce
in Mumbai
Likes
Team work were I gain more knowledge about work
- Salary - Good
+2 more
Dislikes
Job security because of there is no other option for RTA.
Real Time Analyst salary at Lumina Datamatics
reported by
13
employees
₹3
L/yr - ₹5
L/yr
At
par with the average Real Time Analyst Salary in India
View more details
What Lumina Datamatics employees are saying about work life
based on 755 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Lumina Datamatics Benefits
View more benefits
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Knowledge Centre, 58, Rd Number 17, Marol MIDC Industry Estate, Andheri East, Mumbai, Maharashtra 400093, India
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Jogeshwari Vikhroli Link Road, Hanuman Nagar, Rup Nagar, Goregaon, Santacruz Electronic Export Processing Zone, Andheri East, Mumbai, Maharashtra 400065, India
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