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57 Lucy Electricle Jobs
Global IT Infrastructure and Cloud Operations Engineer
2-4 years
Vadodara
1 vacancy
Global IT Infrastructure and Cloud Operations Engineer
Lucy Electricle
posted 6hr ago
Job Role Insights
Key skills for the job
Job Description
As a Global IT Infrastructure Operations Engineer, you will provide support on a variety of activities including improving, maintaining, and supporting Lucy Group s hybrid global technology stack, on premises infrastructure and our migration to cloud technologies especially M365, SharePoint, Microsoft Endpoint Manager, Azure, and Intune with a good understanding of cloud security.
You will be reporting to the Infrastructure and Cloud Operations Team Lead.
Job Dimensions
Management of services directly supplying a global customer base
Management of global cloud services supporting 1000+ staff across multiple sites globally
Delivering on key project deliverables
Collaborating with the wider business to promote security and best practice.
Key Accountabilities
These will include:
Delivery and continuous improvement of Global IS services which support 1000+ staff across multiple sites around the world.
Participation in the design, delivery, and transition to service of local and remote Group IS projects.
Provide support and guidance through escalation to our 1st and 2nd line IS operations.
Work on BAU activities and infrastructure tasks
Drive business value from invested Microsoft technologies such as Azure, M365, Intune, SharePoint
Monitoring and support of the IT infrastructure to achieve maximum availability, performance, and value.
Liaising with 3rd party suppliers and technology partners
Performance management of core infrastructure and cloud technologies
Provide escalation for staff within the Infrastructure, Desktop, and IT Service Desk teams.
Work with other team members to continually improve all aspects of IT services that deliver value and enhance the end-user experience.
Qualifications, Experience Skills
Minimum Qualifications, Knowledge and Experience
3+ years hands-on technical experience in Infrastructure Operations
ITIL3/ITIL4 Certification, or 2+ years equivalent experience in an IT Service Management
Hands-on experience with Active Directory, Windows 10+, M365, Azure AD, SCCM, In-Tune, PowerShell, and end point security tools.
BYOD/MDM Design, Deployment and Administration
Ability to plan and prioritise workload for self and others with minimal supervision.
Understand complex architecture across multiple environment stacks and technologies.
An understanding of Information Security (InfoSec) and Cyber Security fundamentals
Behavioral Competencies
Organizational awareness and data literacy
Creativity and innovation
Project management and facilitation
Attention to detail and problem-solving.
Does this sound interestingWe would love to hear from you. Our application process in quick and easy. Apply today!
Employment Type: Full Time, Permanent
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