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Engaged Employer

London Stock Exchange Group

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4.1

based on 799 Reviews

227 London Stock Exchange Group Jobs

Senior Engineer, Application Management

Refinitiv

4.1

based on 799 Reviews

4-7 years

Bangalore / Bengaluru

1 vacancy

Senior Engineer, Application Management

London Stock Exchange Group

posted 19d ago

Job Role Insights

Flexible timing

Key skills for the job

Investment Banking Healthcare Recruitment Linux Administration Application Support Change Management

+ 3 more

Job Description

Resolve Incidents and Problems
Monitor ServiceNow for Incidents and Problems
Analyse problems and decide on suitable resolutions
Apply resolutions following the Post Trade Change Management procedure
Report status to relevant business and IT teams
Record progress of incident resolution in ServiceNow
Follow documented incident management procedures
Bug fixes and enhancements to Post Trade products
Design solutions for longer term fixes for application bugs and minor functionality enhancement requests
Implement application fixes
Update code repository with source code changes where necessary
Update relevant WIKI/ documentation with changes
Co-ordinate the Release process for new releases
Work to the ITIL standard following Post Trade policies
Building and supporting environments
Configuring monitoring and logging software (Datadog preferably) on all resources of the application service
Maintain working relationship with business teams and business management
Should be willing to work on Morning, Day or Night shift based on UK time according to the monthly roster
Out of hours support / On-call support
Be available for overnight support of production services to ensure successful completion of processing
Respond to overnight calls and deal with issues
Support weekend releases and maintenance work
Consultancy
Provide consultancy during bug fixes, design and implementation
Act as subject matter experts for the application and the relevant business domain
Assist in project related work
Carry out requirements as defined by project team
Quality check potential changes
Review development release packages prior to production deployment
Provide benefit of experience in the business area and application
DR, Daily KRI, Monthy Service Review
Participate in Production out of hours activities such as Disaster Recovery exercises
Work with Service management and chip in the monthly service review with Stakeholders
Work with Op Risk team to publish daily KRI to Stakeholders

PERSON SPECIFICATION

Education:

Degree educated, preferably in a technical field

Required skills and experience

Excellent problem-solving and analytical skills
Strong understanding of product development lifecycle and methodologies
Good knowledge of DevOps and its related Technologies : CI/CD , Jenkins , Ansible, Kafka
Good knowledge of AWS Cloud Technologies ( EC2, EBS, RDS, VPC, Aurora, MSK, ALB, ECR)
Knowledge of GCP Anthos, Kong API Gateway
Good UNIX/Linux System Administration skills
Good SQL Coding skills ( Oracle SQL )
Good Scripting skills ( Shell scripting, Python )
Experience in Configuring and monitoring using DataDog
Exposure to XML
Experience with IBM MQ ( Preferred )
Knowledge of Network Diagnostics & Web Servers
Hands-on in version control repository/Deployment (Ideally bitbucket, GitLab, Docker, Terraform, Terragrunt, Flyway, Liquibase)
Experience in Service Now

Person Specification

Good communication skills
Willing to adopt Hybrid working mode and work in Bangalore Office
Good to have ITIL or AWS certification
Experience in Financial or an investment banking environment or clearing service environment
Knowledge of Trade Life Cycle services
Familiarity with financial products and financial terms
Excellent analytical skills, Attention to Detail and problem-solving abilities.
Solid technical background in the core technologies with several years of experience.
Ability to communicate clearly and concisely to IT, business teams and to senior management
Strong negotiation / influencing skills able to overcome resistance and reach consensus and compromise in order to attain the required objective.

Employment Type: Full Time, Permanent

Read full job description

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