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based on 785 Reviews

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Senior Engineer, Application Management

Refinitiv

based on 785 Reviews

4-7 years

Bangalore / Bengaluru

1 vacancy

Senior Engineer, Application Management

London Stock Exchange Group

posted 2d ago

Flexible timing

Key skills for the job

+ 3 more

Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Services Platforms / Clearing Services which is part of London financial market infrastructure.
Support Incidents and Problems
Analyze problems and decide on suitable resolutions
Analyze wider infrastructure issues for potential impacts on underlying applications
Apply resolutions following the LCH Change Management procedure
Report status to relevant business and IT teams
Record progress of incident resolution in ServiceNow
Follow detailed incident management procedures
Monitor ServiceNow for Incidents and Problems
Bug fixes and improvements to LCH products
Analyze and update system monitoring tools for current health and potential future points of failure
Identify longer term fixes for application bugs and small functionality improvement requests
Creating metrics to measure the efficiency of the system
Implement application fixes
Update Bitbucket with source code changes where vital
Update relevant WIKI/ documentation with changes
Provide input to the Release process for new releases
Work to the ITIL standard following LCH policies

Maintain working relationship with business partners

Should be willing to work on Morning, Day or Night shift based on UK time according to monthly roster

Out of hours support / On-call support

Be available for overnight support of production services to ensure successful completion of processing
Respond to overnight calls and look after issues
Support weekend releases and maintenance work
Participate in Disaster Recovery exercises

Assist in project related work

Quality check potential changes

PERSON SPECIFICATION

Education:

Required skills and experience

Proficiency in Calypso architecture and functionalities
Keen knowledge on handling EOD and Intra Day Batch Support.
Preferable to have Control M experience.
Strong UNIX/Linux System Administration skills
Knowledge of Network Diagnostics, DNS Servers, Web Servers and firewall connectivity analysis (Preferred)
Windows Directory permissions management
Strong Oracle Database/SQL skills
Functional knowledge of Red Hat JBoss EAP (or equivalent Web Server technology)
Scripting ability (Shell scripting, Python)
Experience with IBM MQ
Solid grasp of DataDog, ITRS Geneos, Accenture CalMon tool.
Hands-on in version control repository (Ideally Bitbucket)
Exposure to Jenkins, CI/CD, Ansible and AWS Cloud Technologies will be an added advantage

Person Specification

Experience of working in an IT support team (application / infrastructure)
Excellent analytical skills, Attention to detail and problem-solving abilities.
Proven technical experience in core technologies.
Ability to communicate clearly and concisely to IT and business teams and to senior management
Familiarity with financial products and terminology.
Willing to embrace Hybrid working mode and work in Bangalore Office
Good to have ITIL or AWS certification
Experience in Financial or an investment banking environment or clearing service environment
Knowledge of Trade Life Cycle services

Employment Type: Full Time, Permanent

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