Nokia
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204 Nokia Jobs
8-11 years
Gurgaon / Gurugram
1 vacancy
Network Automation Architect
Nokia
posted 3mon ago
Flexible timing
Key skills for the job
Family Description
Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Subfamily Description
Care (CAR) comprises the support of customers (in line with contractual service agreements) and internal Nokia stakeholders in pre- and post-sales activities with technical and non-technical topics, including first level contact with customers for software and hardware incidents or requests. Ensures readiness of service delivery and covers the provision of recommendations to product houses on design for serviceability aspects. Contains escalation of key issues to appropriate functions.
Your skills and experience
The successful candidate will have strong technical, interpersonal, communication and presentation skills as well as being energetic, results oriented and will have knowledge and experience with some or all the following areas:
You have:
EDUCATION
Employment Type: Full Time, Permanent
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