Customer Support Executive

Join Our Rockstar Support Team!

Are you a tech-savvy problem-solver with exceptional communication skills? Were looking for a Support Team Member Extraordinaire to help customers navigate technical challenges, troubleshoot issues, and enhance their experience with our platform.

We are on the hunt for a Senior as well as an Executive role!

What You'll Do:

• Be the first point of contact for customer queries via email, chat, or ticketing systems.
• Troubleshoot technical issues, debug API responses, and escalate critical bugs.
• Conduct product walkthroughs, assist with integrations, and maintain knowledge base articles.
• Collaborate with Product, Engineering, and Customer Success teams to improve support and product features.
• Ensure compliance with data security regulations like GDPR & CCPA.

What Were Looking For:

✅ Excellent communication & problem-solving skills
✅ Strong technical aptitude (API, SQL, debugging tools a plus!)
✅ Customer-focused with a passion for helping users
✅ Team player who thrives in fast-paced environments

Why Join Us?

✨ Comprehensive Medical Coverage We care about your well-being and provide coverage for you and your family.
✨ Fast-Paced & Dynamic Environment – Work where innovation thrives, challenges excite, and your contributions make a real impact.
✨ Continuous Learning – Access training, workshops, and upskilling opportunities to grow your career.
✨ Collaborative Culture – Be part of a team that values open communication, knowledge sharing, and teamwork.

Ready to be the ultimate problem-solver? Apply now and let’s create amazing customer experiences together! 🚀