22 Lingaro Jobs
Lingaro - L3 Support Specialist (4-8 yrs)
Lingaro
posted 1d ago
Flexible timing
Key skills for the job
Tasks :
- Provide expert service support as L3 specialist for the service.
- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
- Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.
- Problem corrective action plan proposals.
- Deploying bug-fixes in managed applications.
- Gather requirements, analyze, design and implement complex visualization solutions
- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests.
- Provide technical feedback and mentoring to teammates
Qualifications :
- Willing to work either ASIA, EMEA, or NALA shift
- Strong problem-solving, analytical, and critical thinking skills.
- Strong communication skillset ability to translate technical details to business/non-technical
stakeholders
- Experience with SQL includes but not limited to ETL, merge, partition exchange, exception and error handling.
- Experience with Python/Pyspark mainly with Pandas, Numpy, Pathlib and PySpark SQL Functions
- Experience with Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy) and Azure Data Services - Databricks and Data Factory
- Understands the operation of ETL process, triggers and scheduler
- Experience with Git repository maintenance and DevOps concepts.
- Familiarity with building, testing, and deploying process.
Nice to have :
- Power BI and experience working on Service Now
- Willing to be cross-trained to all of the technologies involved in the solution
Offer
- Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites.
- Office as an option model. You can choose to work remotely or in the office.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a Buddy from day 1.
- Cooperation with top-tier engineers and experts.
- Certificate training programs. Lingarians earn 500+ technology certificates yearly.
- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
- Grow as we grow as a company. 76% of our managers are internal promotions.
- A diverse, inclusive, and values-driven community.
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your well-being and health.
- Plenty of opportunities to donate to charities and support the environment.
- Modern office equipment. Purchased for you or available to borrow, depending on your location.
- Great Place to Work Certified Employer in India.
Note : Candidates should be comfortable to work in any shifts (APAC/NALA/EMEA) and weekend support.
Functional Areas: Other
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