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22 Lingaro Jobs

Lingaro - L3 Support Specialist (4-8 yrs)

4-8 years

Lingaro - L3 Support Specialist (4-8 yrs)

Lingaro

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Tasks :


- Provide expert service support as L3 specialist for the service.


- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.


- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.


- Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.


- Problem corrective action plan proposals.


- Deploying bug-fixes in managed applications.


- Gather requirements, analyze, design and implement complex visualization solutions


- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.


- Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests.


- Provide technical feedback and mentoring to teammates


Qualifications :


- Willing to work either ASIA, EMEA, or NALA shift


- Strong problem-solving, analytical, and critical thinking skills.


- Strong communication skillset ability to translate technical details to business/non-technical

stakeholders


- Experience with SQL includes but not limited to ETL, merge, partition exchange, exception and error handling.


- Experience with Python/Pyspark mainly with Pandas, Numpy, Pathlib and PySpark SQL Functions


- Experience with Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy) and Azure Data Services - Databricks and Data Factory


- Understands the operation of ETL process, triggers and scheduler


- Experience with Git repository maintenance and DevOps concepts.


- Familiarity with building, testing, and deploying process.


Nice to have :


- Power BI and experience working on Service Now


- Willing to be cross-trained to all of the technologies involved in the solution

Offer


- Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites.


- Office as an option model. You can choose to work remotely or in the office.


- Flexibility regarding working hours and your preferred form of contract.


- Comprehensive online onboarding program with a Buddy from day 1.


- Cooperation with top-tier engineers and experts.


- Certificate training programs. Lingarians earn 500+ technology certificates yearly.


- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.


- Grow as we grow as a company. 76% of our managers are internal promotions.


- A diverse, inclusive, and values-driven community.


- Autonomy to choose the way you work. We trust your ideas.


- Create our community together. Refer your friends to receive bonuses.


- Activities to support your well-being and health.


- Plenty of opportunities to donate to charities and support the environment.


- Modern office equipment. Purchased for you or available to borrow, depending on your location.


- Great Place to Work Certified Employer in India.


Note : Candidates should be comfortable to work in any shifts (APAC/NALA/EMEA) and weekend support.


Functional Areas: Other

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What people at Lingaro are saying

What Lingaro employees are saying about work life

based on 16 employees
91%
100%
100%
Flexible timing
Monday to Friday
No travel
View more insights

Lingaro Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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