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FEMALE CUSTOMER Care REPRESENTATIVE
Lifeasy
posted 1mon ago
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Flexible timing
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Job Description
FEMALE CUSTOMER CARE REPRESENTATIVE
Responsibility & Duties
- Understanding customer requirement and fill the details in CRM
- Follow up on the service request
- Presenting data to the management
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Requirements:
Job Types: Full-time,
Preferably Candidate : Female
Job Types: Full-time,
Preferably Candidate : Female
chedule:
- Day shift
Ability to commute/relocate:
- Noida 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Employment Type: Full Time, Permanent
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based on 8 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Lifeasy Benefits
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