Subject Matter Expert - Digital Banking Channels

Lead the design, development, and optimization of digital banking channels, including mobile
banking, internet banking, and self-service platforms.
Collaborate with internal teams to deliver a superior customer experience through innovative
digital solutions.
Ensure compliance with local banking regulations and security standards.
Stay updated with the latest digital banking trends and implement best practices to enhance
customer engagement.
Track the performance of digital channels using KPIs, ensuring high availability, fast response
times, and user satisfaction.