Subject Matter Expert - Digital Banking

Key Responsibilities:

Product Ownership & Digital Banking Expertise:

• Serve as a Subject Matter Expert (SME) on Digital Banking, Internet Banking, Mobile Banking, and Banking Transformation initiatives.
• Own and define product vision, roadmap, and feature prioritization to align with business and client needs.
• Conduct detailed Product Walkthrough (PWT) sessions with clients, capturing requirements while ensuring alignment with product capabilities.
• Lead GAP analysis to identify deviations from standard product offerings and propose enhancements.

Business Analysis & Solution Delivery:

• Define and document business requirements, user stories, and functional specifications for digital banking solutions.
• Work closely with UI/UX, API, and Development teams to translate business needs into technical solutions.
• Ensure proper version control, requirement tracking, and peer review of user stories in Agile tools like Jira.
• Drive end-to-end solution delivery, ensuring compliance with scope, quality, and timelines.

Stakeholder & Implementation Management:

• Act as the bridge between business, technology, and product teams to ensure seamless implementation.
• Collaborate with PMO, Development, and Integration teams to manage project deliverables.
• Ensure strict adherence to scope management, minimizing scope creep and aligning change requests with business priorities.
• Drive continuous product improvements based on market trends, client feedback, and business objectives.

Required Skills & Experience:

• 5+ years of experience in Digital Banking, Banking Transformation, or Product Ownership.
• Strong knowledge of Digital Banking, Internet Banking, Mobile Banking, Payments, Core Banking (Accounts, Deposits, Cards, Loans, Trade Finance, Customer Onboarding, etc.).
• Experience in defining product roadmaps, writing user stories, and managing Agile/Scrum frameworks.
• Hands-on experience with SDLC, Agile methodologies, Jira, and API-driven solutions.
• Strong stakeholder management skills, with the ability to present solutions to clients and internal teams.
• Expertise in GAP analysis, process flow mapping, and regulatory compliance for digital banking.
• Excellent communication, analytical thinking, and problem-solving skills.
• Willingness to travel for client meetings and implementation support as needed.

Why Join Us?

• Work on cutting-edge digital banking transformation projects with leading financial institutions.
• Be part of an innovative, fast-paced environment shaping the future of digital banking.
• Opportunity to grow into a strategic Product Leadership role within the organization.