Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Kalpataru Limited Team. If you also belong to the team, you can get access from here

Kalpataru Limited Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

13 Kalpataru Limited Jobs

Assistant Manager - Customer Service (Post Sales)

5-10 years

Mumbai Suburban

1 vacancy

Assistant Manager - Customer Service (Post Sales)

Kalpataru Limited

posted 13d ago

Job Description

Objective of the role

To successfully manage customer relations and monitor customer satisfaction by devising ways for the company to better serve customers and achieve 100 % collections targets


Position/Designation : Assistant Manager-CRM


Department : CRM


Role & responsibilities

• Collections: To monthly, manage & collections targets of debtors, reminder in process bucket and new booking.

  • Non projection amount remarks Pre-intimations/ Demand letters Payment reminders Pre-termination & Forfeiture 16B collection Customer contact and engagement
  • Customer Lifecycle (On-boarding & Post Onboarding) : On Boarding 1. Welcome call 2. Customer visit for on-boarding process 3. Stamp duty & AFS registrations 4. Customer portal adoption 5. ROC, NOC generation.
  • Post Onboarding: 1. Q/R/C handling 2. Engagement calendar 3. SFDC updation

• Operations : Customer file maintenance SAP/DMS data entries Tracker updations (Refunds/Registration/Possession) VCL / Society formation related/ Possession related/Other documentation

  • Process improvements/ Initiatives : Gaps identified/ Process improvement suggestions / initiatives

Competencies Required:

  • Advanced Communication
  • Customer Orientation
  • Relationship Building
  • Interdepartmental Coordination
  • Sales Documentation



Employment Type: Full Time, Permanent

Read full job description

Prepare for Assistant Manager Customer Service roles with real interview advice

What people at Kalpataru Limited are saying

Assistant Manager Customer Service salary at Kalpataru Limited

reported by 1 employee with 15 years exp.
₹9.9 L/yr - ₹12.7 L/yr
97% more than the average Assistant Manager Customer Service Salary in India
View more details

What Kalpataru Limited employees are saying about work life

based on 831 employees
60%
55%
41%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Kalpataru Limited Benefits

Submitted by Company
Office Perks
Professional Support & Learning
Financial Benefits
Health & Insurance
Time Off
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Cafeteria
Free Transport
Team Outings +6 more
View more benefits

Compare Kalpataru Limited with

Tata Group

4.2
Compare

Adani Group

3.9
Compare

Reliance Industries

4.0
Compare

Mahindra & Mahindra

4.1
Compare

Godrej Industries Group

3.9
Compare

Larsen & Toubro Limited

4.0
Compare

Bharti Enterprises

3.4
Compare

Aditya Birla Group

4.1
Compare

Essar Group

3.7
Compare

Piramal Group

3.9
Compare

Sobha

3.9
Compare

Lodha Group

4.0
Compare

Cushman & Wakefield

4.2
Compare

Godrej Properties

3.7
Compare

Altisource

3.7
Compare

Colliers India

3.9
Compare

DLF

3.9
Compare

Aparna Constructions and Estates

4.0
Compare

Rohan Builders

4.1
Compare

Investors Clinic

3.6
Compare

Similar Jobs for you

General Manager CRM at Sipani Properties

Bangalore / Bengaluru

5-10 Yrs

₹ 7-15 LPA

Assistant Manager at Ecogreen Buildtech

Noida, Ghaziabad + 1

10-20 Yrs

₹ 5-15 LPA

Manager at Accenture Solutions Pvt Ltd

Gurgaon / Gurugram

5-10 Yrs

₹ 7-12 LPA

Customer Relationship Manager at Crest Property Solutions

Mumbai, Mumbai Suburban

5-7 Yrs

₹ 5-8 LPA

Assistant Manager Customer Service at Mantras2Success Consultants

Mumbai

0-8 Yrs

₹ 6-8.5 LPA

Customer Relationship Manager at Jetways Travels

Mumbai

5-10 Yrs

₹ 4-8 LPA

Assistant Manager Customer Service at Tata AIA Life Insurance Company Ltd.

Thane

3-6 Yrs

₹ 5-8 LPA

Customer Service Manager at Embrace Hotels

New Delhi

2-5 Yrs

₹ 5-8 LPA

Customer Service Manager at Credit bazaar

Mumbai

1-6 Yrs

₹ 7-8 LPA

Customer Relationship Manager at Runwal

Kalyan / Dombivli, Mumbai

3-6 Yrs

₹ 5-10 LPA

Assistant Manager - Customer Service (Post Sales)

5-10 Yrs

Mumbai Suburban

13d ago·via naukri.com

Manager- Architect Strategic Coordinator

5-10 Yrs

₹ 15 - 30L/yr

Mumbai

6d ago·via naukri.com

Billing Engineer- Jogeshwari site

5-10 Yrs

₹ 4 - 8L/yr

Mumbai

6d ago·via naukri.com

Senior Engineer- Quality- Finishing

4-7 Yrs

Mumbai

9d ago·via naukri.com

Assistant Manager - Business Development

2-5 Yrs

Mumbai

12d ago·via naukri.com

Senior Executive - Call Centre Quality

3-8 Yrs

Mumbai Suburban, Thane

14d ago·via naukri.com

Chief Financial Officer

15-24 Yrs

Ahmedabad

16d ago·via naukri.com

Assistant Manager - Club Membership Sales

2-7 Yrs

Lonavala, Mumbai

20d ago·via naukri.com

Manager- Quality- Borivali site

17-20 Yrs

₹ 20 - 25L/yr

Mumbai

21d ago·via naukri.com

Legal Manager

8-13 Yrs

Pune

21d ago·via naukri.com
write
Share an Interview