filter salaries All Filters

81 Internet Banking Jobs

Urgent opening For Application Support Consultant

2-5 years

Mumbai

2 vacancies

Urgent opening For Application Support Consultant

HDFC Bank

posted 5d ago

Job Description

Total work Experience require-2 to 5 years




Job Purpose


To ensure resolution of issues reported by Customers and Stakeholders for Net Banking and Mobile Banking applications


Role & responsibilities


  • Understanding issues
  • Finding Root Cause Analysis (RCA)
  • Troubleshooting & resolution of production issues
  • Co-ordinating with Ops and L0/L1 teams to manage customer complaint queues
  • Co-ordinating with stakeholders for resolution

  • Tracking & review of application issues/bugs
  • Meet & discuss with respective stakeholders
  • Regular follow up with stakeholder
  • Escalation of issues

  • Understanding & planning for blackouts, DR activity
  • Application/Transaction Monitoring
  • Application Usage and Performance Reporting

  • Understand Change and Requirement detailing
  • Planning for PVT & resources (internal customers)
  • Execution of PVT
  • Coordinating with Ops, Engineering and Product teams


Key skills


  • Strong Technical & Analytical skills
  • Strong Customer-facing, interpersonal skills
  • Understanding of application logs, tools such as AppDynamics
  • Knowledge of cloud-based application support (AWS/GCP)




Employment Type: Full Time, Permanent

Read full job description

Prepare for Application Support Consultant roles with real interview advice

What people at HDFC Bank are saying

Application Support Consultant salary at HDFC Bank

reported by 1 employee with 13 years exp.
Lock Unlock
₹13.9 L/yr - ₹17.8 L/yr
181% more than the average Application Support Consultant Salary in India
View more details

Compare HDFC Bank with

ICICI Bank

4.0
Compare

State Bank of India

3.8
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

IndusInd Bank

3.5
Compare

Yes Bank

3.7
Compare

IDFC FIRST Bank

3.9
Compare

Bandhan Bank

3.7
Compare

RBL Bank

3.6
Compare

Federal Bank

3.9
Compare

Jana Small Finance Bank

3.8
Compare

Ujjivan Small Finance Bank

4.1
Compare

Utkarsh Small Finance Bank

3.8
Compare

IDBI Bank

3.5
Compare

Paytm Payments Bank

3.8
Compare

Canara Bank

3.4
Compare

Punjab National Bank

4.0
Compare

Karur Vysya Bank

3.6
Compare

City Union Bank

3.2
Compare

Union Bank of India

3.9
Compare

Similar Jobs for you

Service Desk Operator at Hdfc Bank

Mumbai

0-2 Yrs

₹ 0.8-1 LPA

Virtual Relationship Manager at Yes Bank

Navi Mumbai, Thane

0-5 Yrs

₹ 1-5 LPA

Security at HCL Software

Bangalore / Bengaluru

5-10 Yrs

₹ 0.6-0.7 LPA

Personal Banker at Yes Bank

Sirsi

2-5 Yrs

₹ 1-5 LPA

Casa Sales Officer at Yes Bank

Mumbai

1-6 Yrs

₹ 1-4.25 LPA

Production Support Analyst at HDB Financial Services

Hyderabad / Secunderabad

3-8 Yrs

₹ 0.6-1 LPA

Vmware Administrator at HDB Financial Services

Thane, Navi Mumbai + 1

5-10 Yrs

₹ 0.8-2 LPA

Application Support at Infosys

Hyderabad / Secunderabad, Chennai + 1

5-9 Yrs

₹ 1-6 LPA

Accounts Receivable at CMA CGM Global Business Services

Chennai

1-4 Yrs

₹ 1-3.5 LPA

Infrastructure Engineer at HDB Financial Services

Thane, Navi Mumbai

3-8 Yrs

₹ 0.6-1.25 LPA

Regional Head-NR

Ujjivan Small Finance Bank

5-10 Yrs

₹ 15 - 20L/yr

Bangalore / Bengaluru

19d ago·via naukri.com

4-9 Yrs

Chennai

14d ago·via naukri.com

7-12 Yrs

₹ 25 - 35L/yr

United arab emirates

10d ago·via naukri.com

3-7 Yrs

Hyderabad / Secunderabad

13d ago·via naukri.com

3-6 Yrs

Mumbai

4d ago·via naukri.com

Software Engineer

Qualitykiosk Technologies

5-5 Yrs

₹ 4.5 - 6.5L/yr

Navi Mumbai

4d ago·via naukri.com

Manual Tester

Qualitykiosk Technologies

1-4 Yrs

₹ 1 - 6L/yr

Mumbai Suburban, Navi Mumbai, Mumbai

5d ago·via naukri.com

1-6 Yrs

₹ 2 - 5.5L/yr

Mumbai

6d ago·via naukri.com

3-5 Yrs

Mumbai, Navi Mumbai

6d ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Gushwork

14 jobs

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent